Owner Operator (Calgary)

Metro To Home - Calgary, AB (il y a 30+ jours)

Postuler dès maintenant

Metro to home is looking for owner operators who are energetic, self-motivated and most importantly customer focused. We provide industry leading training and ongoing support to achieve great results. The primary responsibility is providing direct to store deliveries for a dedicated metro customer. It is essential that the delivery driver create a positive customer experience by understanding and meeting the customers’ needs. Success in this role will be determined by customer satisfaction through on time, accurate deliveries and providing a positive customer interaction each and every time you interface with the customer.

RESPONSIBILITIES

· As an owner operator, operating a 26-foot cube truck, deliveries will be conducted on predetermined routes using a GeoTab GPS system to provide accurate on time delivery to multiple store locations. Assigned delivery routes will vary from time to time.

· Strict adherence to completion of all documentation according to SOPs including; manifests, obtaining signatures etc.

· At a Metro facility, load pallets with product into the truck for delivery in a manner that prevents damage to the product.

· Adhere to Metro’s safe motor vehicle driving methods, as well as, strict adherence to all Provincial motor vehicle laws.

· Maintain a clean delivery truck, perform daily pre/post shift safety inspections and advise the Supervisor of any concerns or service recommendations.

· Follow all SOPs regarding the safeguarding of Metro and its Customers property against theft.

· Work with the Management team to return damaged or stale dated product not accepted at the retail location and transport the undelivered product back to the facility, according to SOP.

· Work with Customer Service and the Logistics Coordinator to accommodate rush deliveries and/or changes to the scheduled delivery route.

· Establish a positive relationship with the store customer by understanding client expectations, meeting daily commitments, and addressing or referring any service concerns for resolution.

· Adhere to established uniform requirements, maintain a professional image and handle all client interactions in a courteous, customer-oriented manner.

· Demonstrate and promote Metro’s Our WAY values on a daily basis.

· Other duties as assigned.

REQUIREMENTS AND EXPERIENCE

· Must provide a 2006 or newer 5-ton

· Must have required tools and equipment

· Must have active WSIB in good standing

· Must be insured for 2 million liability, 50,000 cargo, water installations, transportation

· Completion of secondary school is preferred or equivalent experience.

· Valid 5-ton truck driver licence with a clean driver abstract.

· Minimum of 3 years experience as a 5-ton truck delivery driver in a time-sensitive, customer interfacing environment preferred.

· Experience operating a tailgate is an asset;

· Experience or comfortable using an on-board GPS navigation system.

· Must agree to a criminal background and credit check.

CORE COMPETENCIES

· Proven ability to operate a motor vehicle within a defined geographical area (including both urban and non-urban areas) in all weather conditions.

· Strong orientation to safety, with a demonstrated commitment to the principles of defensive driving.

· Ability to lift heavy items numerous times throughout the day.

· Ability to represent a professional, knowledgeable and friendly customer service approach when dealing with customers.

· Ability to develop and maintain relationships with internal team members.

· Proven communication skills both verbal and written.

· Comfortable with being directly involved in a fast paced environment and able to work under stressful conditions.

· Ability to make sound decisions independently and know when to reach out for assistance from your supervisor.

· Well organized and capable of working with minimal supervision.

· Must be flexible and willing to work additional hours when required.

Job Type: Full-time

Work remotely:

  • No