Animal Control Officer

RAPS City Shelter - Richmond, BC (il y a 30+ jours)

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The Regional Animal Protection Society Shelter in Richmond is looking for an Animal Control Officer for the City of Richmond Animal Shelter. The ideal candidate is passionate about serving the animals and people in our community and can act as an ambassador for our organization to the public. RAPS is a registered charity that operates the City of Richmond Animal Shelter. We are a no-kill, animal serving agency that also operates the RAPS Animal Hospital, and what is now, Canada’s largest cat sanctuary.


  • Perform daily patrols of assigned areas in animal control vehicle watching for stray, injured or dead animals. Dealing with dead animals can be a daily occurrence.
  • Patrol for pet owners violating Richmond Animal Bylaws
  • Issue Notice of Bylaw Violation tickets when necessary
  • Respond to calls from the public concerning stray, injured, dangerous animals or animals in distress as dispatched through reception
  • Handle dangerous, sick, and injured animals and/or wildlife including the pick-up of dead and decomposing carcasses in a safe, humane and respectful manner and transport them to the Shelter or RAPS’ veterinarian
  • Prepare and complete daily reports, patrol logs and investigative reports by computer paying close attention to detail and accuracy; this information is collected the last working day of every month to be presented to the City of Richmond
  • Communicate and provide information to the public regarding dog licensing, pet owner responsibilities and Richmond Animal Bylaws
  • Conduct investigations in response to public complaints of Bylaw violations and, if required, appear in Adjudication as a representative of RAPS to testify or present evidence regarding violations of the City of Richmond Animal Bylaws
  • Assist the RCMP and BC SPCA in attending incidents, as necessary
  • Clean, care and help maintain the Animal Control vehicle and equipment
  • Transport Shelter animals to veterinary appointments in a timely manner, ensuring animals arrive at their appointment on time and back to the Shelter when the animal is ready for pick-up
  • Transport Shelter animals to various Pet Stores for display; assist with setting them up
  • Assist with Donation Program; pick-up, drop-off to various locations
  • Assist with handling and restraining unpredictable animals during in-shelter veterinarian exams
  • Perform weekly cremations of deceased animals
  • Be responsible for the safe operation and maintenance of the incinerator and clearing out animal remains
  • As an employee of RAPS, assist with any tasks or duties related to the operation of Shelter, as assigned by the Shelter Manager

Knowledge (Education & Experience)


  • Successful completion of Bylaw Compliance, Enforcement & Investigative Skills Level l program at the Justice Institute of BC
  • Successful completion of Animal Control Training Certificate with Langara College (or equivalent) preferred
  • Must have a clear understanding of the City of Richmond’s Animal Control and Dog Licensing Bylaws
  • Have a genuine interest in and concern for the overall well-being of animals and demonstrate empathy and compassion for unwanted, stray and suffering animals in need
  • Is familiar with, and sympathetic to the goals and mission of the Regional Animal Protection Society
  • Follow and uphold shelter policies and protocols and complete all tasks to a high standard
  • Competent reading and writing skills, with a minimum intermediate knowledge base of Microsoft Word
  • Communicate effectively with the Shelter Manager, Administrative Assistance and Shelter staff
  • Maintain a professional appearance and respectful manner at all times
  • Adhere to and uphold terms of RAPS’ confidentiality policy and privacy clause
  • Must be in possession of a valid Class 5 BC Driver’s License

Judgment, Authority, Decision Making

  • Good judgment is required when dealing with agitated animals and emotional pet owners
  • Officers must have a high tolerance for handling sick, injured, dangerous and dead animals (capturing exotic animals, such as snakes, is required)
  • Officers are responsible for making sound judgment calls when responding to injured animal calls and deeming emergency euthanasia when appropriate
  • Works independently
  • Work is performed in accordance with established procedures and accepted practices involving freedom to select which methods are applicable in any given situation
  • Job tasks are generally standardized with ability to choose action within limits defined by standard/accepted information and procedures
  • Organization of work to accomplish goals is expected

Interpersonal Skills

  • Considerable interpersonal skills are required
  • Builds rapport and defuses tense situations with people who may be difficult or challenging
  • Actively listens, and probes for information to clarify requests/information required
  • Uses tact and discretion when discussing problems and eliciting sensitive or confidential information
  • Provides interpretation of a routine to moderately complex nature

Working Conditions

  • Animal Shelter environment
  • Must be able to move objects or animals weighing up to 100lbs
  • Interruptions are an expected part of the position and reprioritization and/or rescheduling of tasks is required for work completion

Salary: Competitive

Extended Medical Benefits


  • Extended health care
  • Dental care

Job Type: Permanent

Salary: $30.00 /hour


  • Bylaw Enforcement: 1 year (Required)


  • AEC / DEP or Skilled Trade Certificate (Preferred)


  • English (Required)