Hotel Front Desk Clerk

TRU by Hilton Edmonton Windermere - Edmonton, AB (il y a 30+ jours)

Postuler dès maintenant

***2 years minimum experience at a Hilton property is a must***

Job Summary:
Handle guest check-in/check-out and requests during shift. Answering phone/managing reservations and the snack bar are also included.

Job Duties:

  • Check-in/check-out for guests
  • Manages reservations
  • Handle guest requests
  • Tracks room revenues, occupancy percentages and other front office operating statistics
  • Posts room charges and room taxes to guest accounts
  • Performs duties of the Front Desk Agent
  • Performs other duties as assigned

Qualifications:

  • High School Diploma or equivalent
  • Accounting background preferred
  • Previous hotel experience desired
  • Strong customer service orientation and skills
  • Present a professional image, and able to communicate well with both guests and hotel ambassadors
  • Ability to operate front office equipment and computers
  • Ability to compile facts and figures
  • Ability to understand principles of auditing, balancing and closing out accounts
  • Ability to work a flexible schedule including weekends and holidays

**2 years minimum experience with a Hilton property is a MUST***

Job Types: Full-time, Part-time

Experience:

  • Hilton: 2 years (Required)