Talan Planaxis is currently looking for a Business Analyst for a position in Montreal.
The Portal Development Business Analyst will provide oversight over business requirements gathering, development, testing, and deployment of End User Service portals for service catalog, self-service, and end user communications and news.
Also, the successful candidate will engage with our clients, business representatives, and stakeholders to understand and document their needs, expectations, and preferences to incorporate this information in our portal solution. When a strategic selection is made, the person in this role will help manage the transfer of data from current locations to the new solution, and manage the decommission of deprecated sites.
This person will have an integral role in synthesizing requirements based on SME/stakeholder input, user experience best practices, corporate design templates, departmental guiding principles, and industry best practices to make design recommendations and decisions.
The candidate will have to be available for in-person meetings as needed with teammates, SMEs and stakeholders in the Montreal offices.
Initiation, facilitation, and documentation of stakeholder meetings
Assignment and follow up of next-steps
Requirements gathering and documentation
Creation of project plan
Scheduling and tracking of project tasks, deliverables and milestones
Creation of regular reporting of project status
Creation of status presentations for senior management
Review, edit, and update documented procedures, run book and departmental governance Guiding Principles as necessary
Bachelors degree, and or extensive business analyst experience.
Experience in a technology environment is desired
Experience in SharePoint is desired
Proficiency with MS-Office Productivity Applications, including Microsoft Project
Excellent understanding or Proficiency with ServiceNow Platform
Solid client service, people management and interpersonal skills
Strong organizational and problem solving skills
Excellent verbal and written communications skills