About Fresh City Farms
Fresh City creates a better life through food. Founded in 2011, we are an urban farm and retailer of seasonal, sustainable and organic fresh food. Each day we make and bake exceptionally sourced meals, salads, snacks, breads, pastries and breakfasts from scratch. We operate two sister brands including Mabel’s Bakery, a popular bakery producing artisan breads and pastries and The Healthy Butcher, a pioneer in organic and 100% grass-fed beef. We farm in Downsview Park, where we also operate a farmer incubator program, as well as at Baka. We have eight retail locations between our three brands and deliver to thousands of homes each week throughout the Greater Toronto Area.
About the Job:
The Sales Associate Lead will be responsible primarily for the opening and closing of our cashier points throughout the store. The right candidate will be the face of our brand and will have excellent interpersonal skills, and be confident dealing with a high volume of customers each day whilst maintaining the highest levels of customer service.
Opening and Closing of Cash points within the store.
Communicate and deliver a 5 star customer service standard always.
Process customer transactions in an efficient and timely manner.
Drive Sales and Promote in store promotions.
Inform and Educate customers on core brand values and products.
Supervision and training of cashier staff.
Reconcile and Declaration all daily cash transactions.
Training of staff on Cash procedures and company policies.
Prepare peripheral products, such as pastries, soda and water service as required.
Be mindful of safety and handling of hot beverages
Ensure that customers are correctly charged and take payment in accordance with established procedures and protocol.
Assist in any fire or evacuation drills and ensure complete familiarization with all exits, including those normally used by customers, as well as fire escapes.
3 years Retail Experience in a supervisor capacity.
Excellent Communication & Customer Service skills.
Demonstrated time management and organizational skills.
Must be able to work a flexible schedule including days, nights, weekends and holidays.
Strong customer service and troubleshooting skills.
Able to effectively communicate both verbally and in writing.
Strong work ethic and positive team attitude.
Manual dexterity required to use desktop computer, tablet and peripherals.
Ability to lift up to 50lbs as required.
Various Locations - Downtown Toronto
Competitive hourly wage TBD
We thank all interested applicants; however, only those selected for an interview will be contacted.
Fresh City is an equal opportunity employer committed to diversity and inclusion. We consider all applicants regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, and Indigenous status. If you require accommodation during the recruitment and selection process, please let us know. We will work with you to provide as seamless a recruitment experience as possible.