External Job Description
Halifax Regional Municipality is inviting applications for two (2) full-time, permanent positions of Compliance Officer II in the Buildings and Compliance division of Planning and Development. This is a bargaining unit position. In the event that there are no qualified NSUPE candidates, applications will only be considered from candidates in one of our Employment Equity Groups: African Nova Scotians, racially visible persons, women in non-traditional positions, persons with disabilities, Aboriginal persons, and persons of the LGBTQ+ community. HRM encourages applicants to self-identify.
As a member of the Buildings and Compliance Team, reporting to the Supervisor(s) of Regional Compliance and Field Operations the Compliance Officer II (COII) is responsible for enforcing Municipal Legislation existing in a range of By-laws including but not limited to:
Taxi and Limousine By-law
Temporary Signs By-law
Halifax Regional Municipality Charter Part XV
Derelict Buildings By-law
Solid Waste Collection and Disposal By-law
Land Use By-laws
Motor Vehicle Act
Sidewalk Cafe By-law
In delivering the service, the COII responds to complaints on both HRM right-of-way and private property. The COII is responsible for responding to complaints including public safety concerns such as dogs running at large, dog attacks, illegal housing units, dangerous or unsightly premises, etc. Due to the scope of enforcement requirements, the COII works a rotational shift schedule that covers 365 days/ year. The objective of the program is to gain compliance through education, enforcement notifications and if required court proceedings. The COII works closely with other regulatory staff and agencies in order to ensure compliance. The COII is sworn as a Special Constable under the Police Act.
DUTIES AND RESPONSIBILITIES:
Educates and provides information to the public regarding municipal legislation;
Interprets and enforces legislation;
Conducts investigations regarding alleged by-law violations and Halifax Regional Municipality Charter violations;
Ensures public compliance with municipal by-laws through negotiation, education, issuance of tickets, laying of charges and preparing and serving Orders;
Enters private property to conduct land use investigations and determine if zoning violations exists (ie. Illegal units, illegal businesses);
Manages and supervises contract services in the remedy of violations;
Identifies species and breeds of a variety of wild and domestic animals;
Captures and impounds stray or dangerous animals using animal control equipment such as catch poles and humane traps;
Observes and identifies signs of illness or injury in animals, reports symptoms and transport injured animals;
Responds and provides support to Halifax Regional Police to seize and impound animals;
Conduct inspections on taxis, limousines and vending vehicles;
Conduct site inspections to confirm sidewalk café is built as per submitted plan(s);
Reports, Correspondence, Appeals and Legal matters;
Issues "Orders" or "Notices" and reports as required by HRM By-laws and Halifax Charter;
Presents oral and written reports to Appeals Standing Committee of Council;
Lays charges before the courts (long form information) or issuance of Summary Offence Tickets (SOT) to individuals who violated HRM by-laws or HRM Charter;
Represents HRM as a witness in prosecution proceedings;
Liaises with HRM Legal, other business units and individuals related to the enforcement of municipal by-laws;
Prepares and serves warrants;
Attends Night Court, as required.
Education & Experience:
Undergraduate degree in business administration, social sciences or related field;
Three (3) years' experience working in an enforcement or regulatory environment;
Minimum two (2) years' experience in customer service;
Minimum of one (1) year experience with database software.
An equivalent combination of education and experience may also be considered.
Technical / Job Specific Knowledge and Abilities:
Ability to effectively deal promptly with conflict and stressful situations with tact and diplomacy using good judgment;
Ability to work independently with minimal supervision and make sound decisions which impact public safety;
Above average abilities in communications (both orally and written) and interpersonal skills;
Ability to make decisions relative to urgency and importance and public scrutiny;
Ability to prioritize and coordinate a multitude of tasks and responsibilities;
Good observation, problem solving and decision making skills;
Ability to maintain confidentiality;
Demonstrated organizational and administrative abilities;
Knowledge of standard office software and technology including Microsoft Office Suite, and Hansen or similar systems;
Knowledge of proper witness interview techniques, gather and present evidence;
Knowledge of municipal by-laws and Halifax Regional Charter considered an asset;
Working knowledge and experience of methods and techniques of humane capture and impound of domestic and wild animals of an unpredictable nature;
Ability to remain calm during stressful and highly charged emotional situations involving animals, animal owners, victims, and witnesses;
Ability to assess sick or injured animals and provide basic first aid considered an asset.
Security Clearance Requirements: Applicants may be required to complete an employment security screening check.
Please note - Testing may be conducted as a component of the selection process to assess technical and job specific knowledge. Candidates, who are selected for testing, may be tested in a group setting, scheduled at the employer's discretion.
COMPETENCIES: Analytical Thinking, Communication, Conflict Management, Customer Service, Decision Making, Flexibility, Teamwork & Cooperation, Values and Ethics, Valuing Diversity.
WORK STATUS: Two Full-Time, Permanent Positions.
HOURS OF WORK: 10 hour/day rotational shifts Monday to Sunday, between the hours of 8:00 a.m. to 8:00 p.m., 35 hours per week. Based on operational requirements, the work schedule may be subject to change.
SALARY: Level 8 - $34.52 per hour as per the NSUPE Collective Agreement
WORK LOCATION: 7 Mellor Avenue, Dartmouth, NS
CLOSING DATE: Applications will be received up to midnight on Sunday, January 26th, 2020.
This is a bargaining unit position. External applicants will only be considered if there are no qualified bargaining unit candidates.
Please note: We thank all applicants for their interest in this position. Only those applicants selected for testing/interview will be contacted.
During the recruitment process, applicants have the right to request accommodation. Applicants invited to participate in an assessment process (such as an interview or testing) and who require accommodation, should discuss their needs with the Recruiter when invited to the assessment process.
Qualified HRM retirees may also be considered for competitions. In these circumstances, a form of employment may be offered, including term and/or contract employment.