In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority, patient safety is a priority and a responsibility shared by everyone at VIHA; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
Reporting to the Supervisor, Licensing within the Vancouver Island Health Authority (VIHA) and working as part of an interdisciplinary team, the Licensing Officer, Residential participates in the licensing process for adult care facilities as per the applicable government Act(s) under delegated authority by the Medical Health Officer. Responsibilities include reviewing and processing applications for and amendments to adult facility licenses, reviewing and approving plans of new facilities, participating in the assessment of facility staff, completing inspections of facilities and monitoring compliance. The Licensing Officer investigates complaints, serious incident reports and communicable disease outbreaks within adult facilities.
Education, Training And Experience
A University Degree in a related discipline with a minimum of two (2) years of recent related experience such as working in a community care facility where a knowledge of residential community care facility operational issues has been acquired, or a diploma in a related field and an equivalent combination of education, training and experience. Eligible for membership in the applicable professional organization. Valid BC Driver's Licence.
Skills And Abilities
Ability to communicate effectively verbally and in writing.
Ability to work independently, organize workload and establish priorities.
Ability to exercise sound judgement, decision-making and problem solving.
Ability to work effectively as part of an inter-disciplinary team.
Ability to establish relationships with internal and external contacts.
Ability to deal with others effectively.
Ability to operate related equipment including word processing equipment.
Ability to teach and conduct presentations.
Knowledge of and ability to implement problem-solving processes.
Ability to demonstrate sound professional judgement, empathy, tact and integrity.
Ability to work with media such as print, television and radio.
Physical ability to perform the duties of the position.
Ability to secure facts through investigation and inspection and gather evidence.
Ability to enforce regulatory provisions with tact and firmness.
Ability to prepare concise and accurate written reports.
Ability to read and examine floor plans.
Ability to interpret and explain applicable acts and regulations.