Director, Payment Strategies - (Calgary, Alberta, Canada)
At Nutrien, our Purpose is to grow our world from the ground up and we do so with safety and integrity as our core values. Nothing is more important than sending our people home safe, every day.
Nutrien is a leading provider of agricultural products, services, and solutions. With approximately 20,000 employees world-wide, we are the largest producer of potash (by capacity) and one of the world’s largest producers of nitrogen and phosphate. We also operate a leading agriculture retail network that services over 500,000 growers.
We harvest the best. Diverse views and experience make us strong. We look for people who have a safety-first mindset, who are collaborative team players, who deliver on their commitments, who are innovators in search of a better way, and who believe in inclusion.
Working at Nutrien will provide you an opportunity to help us Feed the Future, and grow your career.
The successful candidate will report to the Vice President, Treasury.
What you will do:
Head up the Nutrien Payment Strategies team
Ensure alignment with internal stakeholders by building relationships, providing guidance & leadership, and supporting new opportunities to expand our payment offerings and keep pace with innovation
Own relationships with and lead all contract negotiations with 3rd parties (acquirers, issuers, networks, gateways, etc)
Optimize Nutrien’s existing credit card processing and payments structure in North America and internationally
Actively engage with the Digital team, providing financial expertise for ePayments as we expand the platform
Develop and influence global strategic direction for partnerships, innovation, and execution of payment solutions with the intent to deliver on modernizing the customer experience and broadening accessibility in an omni-channel environment
Collaborate with internal business functions, including Digital, Marketing, Operations Finance and IT, delivering innovative payments knowledge and acting as a conduit in the research, design, development and enhancement of Nutrien’s credit card and payments platform, and considering impacts to Nutrien Financial customer financing programs
Gather feedback from the field to understand customer and competitive factors in processing of customer purchases and payments and build out offerings to support the sales process
Facilitate change management in the implementation of best practices and communication to stakeholders
Develop consistent policies and procedures for credit card processing, and deliver training and education throughout North America (Australia and South America in the future)
Strong understanding of PCI compliance, and assist/own Nutrien’s PCI compliance activities, as they relate to the credit card and digital payments portfolio
Track financial performance and metrics for Nutrien’s credit card processing program, and future payments solutions providing reports to senior management
Participate as the subject matter expert on various projects, contributing to and owning business requirements, to ensure alignment with the strategy and integration into the end to end solution
Work collaboratively with the business to drive adoption of Nutrien’s commercial payment strategies and compliance with policies
Complete ad hoc analysis and presentations as required, and provide expertise on special projects
What you will bring:
Minimum 10+ years’ experience in payments
Minimum 5 years of people management experience
Experience in corporate and/or strategic finance preferred
Extensive knowledge of payments processing industry including authorization, settlement, funding, chargebacks, interchange, card association rules/regulations, EMV, tokenization, encryption, PCI, digital ecommerce payments, fraud and current industry trends/challenges.
Passion for and understanding of digital payment consumer behavior, trends and innovations
Knowledge of fraud mitigation systems and industry tools
Demonstrable decision making/problem solving skills
Experience with vendor selection and contract negotiations
Working knowledge of SAP, Peoplesoft and AR systems & processes
Excellent interpersonal communication skills, leadership and team development skills
Experience working with local-global organizations, either in market or corporate roles
Some Travel Required
Are you a good match? Apply today!
Nutrien is an equal opportunity employer that is committed to creating an inclusive workplace. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, and other legally protected characteristics
This job will remain posted until filled. In accordance with Nutrien policies, you will be required to undergo a background check and may be required to undergo a substance test. While we appreciate all applications we receive, only candidates under consideration will be contacted.
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