Summer Tour Guide / Gift Shop Customer Service Representative

Covered Bridge Potato Chips - Hartland, NB (il y a 30+ jours)

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OVERVIEW

The Covered Bridge Chips Gift shop sees thousands of customers come through its doors each summer including those who come as part of the 250+ bus tours that visit the facility. As a Tour Guide and Customer Service Representative you’re primary purpose will be to interact and serve these guests, by being an ambassador of the CBPCC values and brand.

ROLE AND RESPONSIBILITIES

  • Some of the responsibilities of this role are (but not limited to):
  • Greet customers, accept payment for tours and goods sold in gift shop
  • Offer exceptional customer service
  • Open or close gift shop as scheduled
  • Act as tour guide for our group reservations
  • Rotate and replenish stock
  • Ensure gift shop area is always well maintained and cleaned, including washrooms on a regular basis, garbage must be emptied etc.
  • Answer phone and direct calls to appropriate person or department in a cordial professional manner

REQUIREMENTS

  • Available to start by May 15th (weekends for High School students).
  • Bilingual
  • Be a strong team player
  • Self-motivated and able to work with limited supervision
  • Candidates must be willing and comfortable to interact with tourists to offer them the best experience while they are our guests.
  • Available to work on a schedule 7 days a week, including evenings.

WE OFFER

  • Training on all responsibilities including: POS system, tour notes, opening & closing procedures
  • Access to our company gym
  • Wage: $11.75/hr
  • 40-44 hour per week depending on tour schedules.

We are looking fill 4-5 spots for the months of May-September. We encourage high school and college/university students to apply as this term position is ideally suited to their summer break schedule.

Application Deadline: March 27th, 2020

Reference ID: GS-20

Job Types: Full-time, Temporary

Salary: $11.75 /hour

Location:

  • Hartland, NB (Preferred)

Language:

  • English (Required)
  • French (Required)