Office Manager (Family Health Team)

Carefirst Seniors & Community Services Association - Scarborough, ON (il y a 30+ jours)

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Responsibilities:
Oversee the overall office administrative functions to ensure organizational effectiveness and
efficiency

Oversee patient registration, checkin and checkout processes to assure patient demographic
information is collected in an accurate manner, and patients are greeted with courtesy and treated
expeditiously

Oversee the set up and implementation of patient medical record system to ensure filling is completed
on a daily basis and patient charts are appropriately maintained

Supervise, mentor, train and coach front desk medical receptionists, students and volunteers for both
Richmond Hill and Scarborough offices

Assist the Administrative Lead with projects, quality improvement initiatives, team coordination and
facility management

Responsible for developing and implementing office policies by setting up procedures and standards
to guide the operation of the offices

Provide human resources support in the areas of recruitment, new staff orientation, performance
management, payroll and benefit administration, training and development, health and safety, etc.

Support financial management and oversee the billing system and petty cash

Provide administrative support to a team of physicians

Requirements:
University degree in Human Resources Management or Business Administration

5 years of related experience in fast paced clinic or health care setting preferred

High degree of judgment and ability to maintain confidentiality

Knowledge of current best practices on office procedures, Employment Standards Act, and
Occupational Health & Safety Act

Efficient, courteous and professional with excellent communication and interpersonal skill

A welldefined sense of diplomacy, including solid negotiation, conflict resolution and people
management skills

Superior time management skills, multitasking skills, and the ability to prioritize tasks with minimal
supervision

Proficient computer skills in Microsoft Office, EMR (Telus Practice Solutions), and OHIP billing system

Proficiency in English, Cantonese and Mandarin

Current police vulnerable sector check completed within one year

Carefirst is an equal opportunity employer. We are also committed to an environment that is barrier free. If
you require accommodation during the hiring process, please inform us in advance to arrange a reasonable
and appropriate accommodation.

While we thank all candidates for their interest, only those selected for an interview will be contacted.

Please send your cover letter and résumé to:
The HR Department, Carefirst Seniors & Community Services Association
300 Silver Star Blvd | Scarborough | ON | M1V 0G2

Email: hr@carefirstontario.ca Fax: (416) 5022382 Website: www.carefirstontario.ca