Customer Service Representative, Cablevision

Bell Canada - Val-d'Or, QC (il y a 24 jours)

Postuler dès maintenant

Req Id: 249947

At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we’re revolutionizing how Canadians communicate.

If you’re ready to bring game-changing ideas to life and join a community that values bold ideas, professional growth and employee wellness, we want you on the Bell team.

Bell is making unmatched investments in our world-leading broadband fibre and wireless networks because we know they’re the backbone of the products and services our customers love. If you’re excited about transforming the way people connect, our Network team is the right place for you.

Description:
The service we provide is the foundation of Bell's competitive advantage and a critical step in achieving the company's goal: that Bell be recognized by customers as Canada's premier communications company.

You are someone who:
Can interact easily with customers
Has strong communication and problem-solving skills
Is a team player

Your time will be spent tackling the following challenges:
Answering customer calls regarding sales, billing, claims and various requests concerning Cablevision products and services
Checking the accuracy of information contained in customer files and making any necessary corrections
Promoting the company's different offers
Performing any other related tasks

The selected candidate must have:
A High school diploma is required
Pertinent customer service experience
Solid knowledge of the Microsoft Office Suite and the Internet
Good Knowledge in English

Working conditions :
Employment status: Regular - Full Time
Work location : 45 Hôtel de Ville blvd, Val D'Or
Work schedule: Monday to Friday between 8h00 AM – 5H00PM
We offer excellent working conditions and a competitive salary

Bilingualism is required (English and French); adequate knowledge of French is required for positions in Quebec.

Additional Information:
Position Type: Non Management
Job Status: Regular - Full Time
Job Location: Canada : Quebec : Val-d'Or
Application Deadline: 02/07/2020

Please apply directly online to be considered for this role. Applications through email will not be accepted.

At Bell, we don’t just accept difference - we celebrate it. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or recruitment@bell.ca to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at inclusion@bell.ca.

Created: Canada, QC, Val-d'Or