Ramp Manager

Newrest - Mississauga, ON (il y a 6 mois)

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Newrest, a specialist in out-of-home food service, is the only major catering company active in all catering and related hospitality segments: airline catering, buy-on-board, duty-free on board, contract catering, remote site and support services, rail catering, airport and motorway retail concession.

With 2016 revenues under management of 1,693.6 M€ and more than 29,500 employees world-wide in 48 countries, Newrest offers career opportunities in France and abroad within a Group that is constantly looking for new talents for our numerous subsidiaries spread out on five continents. Join Newrest to participate in an exciting entrepreneurial adventure offering unique career opportunities.

Ramp Manager Responsibilities:
Oversee all operations of Handling: plane loading, delivery, ramp operations, coordination with airport authorities
Manage scheduling of his team to offer the best expected service to the clients and optimize the Company resources
Monitor and analyze delivery schedule to ensure routes are optimized
Ensure service and cost targets are met, develop and implement recommendations as required
Manage the staff at all level: hiring, training, discipline, promotions, assignment of work, monitoring, hours
Monitor entire transportation process, inventory tracking of company's equipment stocks; manage trucks fleet
Follow the company rules, the labor legislation & all applicable legal requirements
Update and monitor the training of his team in terms of Quality and safety, including the protective equipment
Prepares and apply procedures for maintaining cleanliness of vehicles, docks, and workstations
Control alerts and food safety issues closely with the Quality Manager
Check for proper maintenance of equipment and premises every day
Manage and controls the performance of the department through operational KPIs (punctuality, accidents & incidents…), share the planned actions and to achieve the expected improvement in line with the Group standards
Implement all means to meet our primary goal of "delivering on time, determined by our customers"
Ensures compliance in service delivery
Arrange and optimize the projected schedules based on aircraft movements of the day
Ensures the best expected close follow-up and fluent communication with the company customers
Ensure a timely and fully update of the Pax load and all service given to the clients
Directly oversee coordination of operations, be the final decision maker for requests and modifications
Organize schedules of teams
Manage the staff at all level: hiring, training, discipline, promotions, assignment of work, monitoring, hours
Act as a guarantor that all additional services sold are registered on the delivery notes
Ensures proper reporting to the Unit Manager
Plan, optimize and follow-up the preventive and curative maintenance of his fleet
Monitor and optimize the fuel consumption related to his fleet
Ensure application of rules and policies of the company to each of its employees
Ensures the proper use of equipment and vehicles at the disposal of his service
Enforce and monitor the respect of truck safety rules and traffic laws
Enforce safety rules regarding the unit building, the equipment, and the workstations

Superior education / College degree in logistics, supply chain and / or management is an asset
5 years management experience, preferably in an Airline industry
Strong oral and written communication skills, strong interpersonal skills
Field experience in food handling / Logistics / Transportation / Airlines industry is required
Ability to build successful teams and partnerships.
Possess a strategic mind-set with the ability to solve problems and resolve conflicts using innovative ideas.
Valid Work Permit
Valid Driving License
Ability to successfully meet all Airport clearance requirements (RAIC + DA AVOP)
Computers skills (MS-Office applications: Word, Excel, PowerPoint, Outlook)

Type: Full-Time

Location: Mississauga