Product Manager

Faevo - Gatineau, QC (il y a 30+ jours)

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We are looking for a strong operator with sales experience and natural tech-savvy to help grow our startup. We're in high growth mode, we need help getting to the next phase; scale. The job involves managing inbound sales inquiries answering their questions, coordinating logistics and ensuring customer satisfaction, all while improving on all of those points to provide an unmatched user experience. Time management and organizational skills are essential to get the job done. You will be working with the product development team to inform them on key user requirements as well as the business team to know what partnerships to go after next.

While carrying out the job it will be your responsibility to learn, document and systematize new processes that translate to better product for our customers. It helps to have an entrepreneurial flair to think of innovative ways to approach problems. And, while this isn't a technical role, you'll be constantly on the lookout for new web-tools to carry out the job more efficiently. Whether that involves making suggestions on the best CRM to use or a dashboard to track our key metrics. Those are the sharp insights we're expecting from the product manager to succeed in this role.

You’ll need to:

  • Have experience building delightful tech products - from a kernel of an idea into the hands of real users
  • Be genuinely excited about solving customer problems
  • Empathize with the user and use data to inform product decisions
  • Default to action and help your team do the same
  • Be a team player, coach, and referee all-in-one
  • Have great communication skills
  • Work well with stakeholders from multiple disciplines
  • Be a problem solver
  • Collaborate with designers, developers, marketers, and customers

It’d be great if you had experience with:

  • Full-time entrepreneurship
  • Worked for a young startup
  • Product growth and marketing (If this is what you're most passionate about, then you may be interested in the Product Manager role)
  • Some of the following industries: commerce, gaming, UX and design, retail

*Early employee equity available*

Job Type: Full-time

Salary: $50,000.00 /year

Required experience:

  • Business Administration: 2 years

Required education:

  • Bachelor's or College Diploma

Job Type: Full-time

Salary: $50,000.00 /year

Experience:

  • Product Management: 1 year (Preferred)

Location:

  • Gatineau (Preferred)

Licence:

  • Drivers License (Required)

Language:

  • English (Required)