External Job Description
Halifax Regional Municipality is inviting applications for the permanent full-time position of EFAP Coordinator, Halifax Regional Police. This is a bargaining unit position. We encourage applications from qualified African Nova Scotians, racially visible persons, women in non-traditional positions, persons with disabilities, Aboriginal persons, and persons of the LGBTQ+ community. HRM encourages applicants to self-identify.
Under the direction of the Inspector in charge of Human Resources, the Employee and Family Assistance Program Coordinator is responsible for developing and promoting the Employee and Family Assistance Program (EFAP) within the Halifax Regional Police. The EFAP Coordinator is also responsible for coordinating, maintaining and managing the Peer Referral/Critical Incident Stress Management (CISM) Team and the Chaplaincy Program.
DUTIES AND RESPONSIBILITIES:
Responsible for managing, implementing and promoting the HRP EFAP program
Initiates and manages client assessment, professional referral and follow-up
Ensures a high level of confidentiality in the Employee and Family Assistance Program, the Peer Referral/Critical Incident Stress Management Team (CISM) and Chaplaincy Program
Coordinates, conducts and/or supervises debriefing and defusing sessions for HRP employees
Coordinates and provides training for peer referral agents (volunteers of the peer referral program comprised of civilians, sworn and retired personnel)
Ensures peer referral agents are trained to be personal contacts for Halifax Regional Police employees and their families 24 hours a day and seven days a week
Responsible for scheduling and the preparation of an On-Call Roster
Empowers, supports and encourages peer referral agents
Develops and provides training to employees in areas such as suicide interventions, critical incident stress, and critical incident stress debriefing
Liaises with colleagues in the EFAP field as well as other helping professions to ensure continued improvement to the EFAP and that HRP's employees receive the best possible help
Responsible for processing and authorizing of invoices provided by medical providers
Responsible for the safe storage of Line of Duty Death/Serious Injury forms
Maintains records and statistics for purposes of auditing services provided, support of wellness programs, general performance of Employee Assistance Program and analysis of trends
Provides annual statistical report for Office of Administration
While maintaining confidentiality, coaches supervisors and managers on goals of employee assistance program and employee needs
Maintains directory of treatment providers
Ensures assessment of treatment providers used
Education and Experience:
Masters in a related field an asset
Minimum of 5 years' of experience in EAP services
Minimum of 5 years' experience supervising peer referrals
Education and experience in addictions, Critical Incident Stress, Critical Incident Stress Intervention, Death Notification, Bereavement/Grief, Suicide Intervention/Prevention, and group dynamics;
Experience in EAP for Police, an asset
Certified suicide intervention trainer an asset
Road to Mental Readiness Instructor an asset
Equivalent combination of training and experience will be considered
Technical / Job Specific Knowledge and Abilities:
Knowledge of HRP Policies, Procedures and Orders
Extensive knowledge and background in substance abuse including gambling addictions
Ability to exercise judgement and make independent decisions
Ability to work in a team environment or independently
Ability to respect the confidentiality of the work
Ability to effectively manage time and meet deadlines
Knowledge of Windows based software applications, specifically Microsoft Office, Outlook and knowledge of and experience with Versadex
Effective oral and written communication skills
SECURITY CLEARANCE REQUIREMENTS: Candidates being considered for the position of EFAP Coordinator must successfully meet the security clearance requirements administered by Halifax Regional Police, which include, but are not limited to, a pre-employment polygraph.
Please note - Testing may be conducted as a component of the selection process to assess technical and job specific knowledge. Candidates, who are selected for testing, may be tested in a group setting, scheduled at the employer's discretion.
COMPETENCIES: Communication, Conflict Management, Customer Service, Decision Making, Managing Change, Networking/Relationship Building, Teamwork and Cooperation and Valuing Diversity.
WORK STATUS: Permanent full-time. This is a HRPA bargaining unit position.
HOURS OF WORK: 8:30 a.m. - 4:30 p.m. Monday to Friday, 40 hours per week. The employee will be required to work flexible hours when necessary.
SALARY: $101,303.94 as per the Halifax Regional Police Association Collective Agreement.
WORK LOCATION: 11 Windmill Road, Dartmouth
CLOSING DATE: Applications will be received up to midnight on January 23, 2020.
During the recruitment process, applicants have the right to request accommodation. Applicants invited to participate in an assessment process (such as an interview or testing) and who require accommodation, should discuss their needs with the Recruiter when invited to the assessment process.
Qualified HRM retirees may also be considered for competitions. In these circumstances, a form of employment may be offered, including term and/or contract employment.