Jasper Lodging, Restaurant Supervisor

Banff Jasper Collection by Pursuit - Jasper, AB (il y a 30+ jours)

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Overview:
We wake every day to greet glaciers, mountain peaks and turquoise lakes. At Pursuit, we live the dream. We’re united by an intrinsic love of exploring that can’t be confined by physical borders. Together, Pursuit team members and guests create inspiring memories they’ll share with their friends and families for years to come. It’s all about sharing our amazing destinations.

We have gathered a collection of adventure travel experiences, each of them thoughtfully united by their power to inspire and invigorate. As a brand, Pursuit weaves elements of wonder and amazement across our range of awe-inspiring experiences.

Our Vision is to be the world’s leading provider of experiential adventure travel.
Our Mission is to connect guests and staff to iconic places through unforgettable, inspiring experiences.

Responsibilities:
Assist with day-to-day management of restaurant, lounge and catering operations;
Ensure all communication is forwarded to the Front of the House employees;
Training of all new food & beverage staff and provide ongoing coaching and motivation;
Assist the F&B Manager with People and Culture work, including discipline and termination;
Scheduling servers in coordination with the front office to ensure efficient staffing levels;
Ensure a high standard of service to our guests;
Maintain a professional image, lead by example;
Solicit feedback from our guests to ensure their satisfaction;
Provide feedback to Food & Beverage Manager and Hotel Manager;
Maintain on going communication with the kitchen to ensure speed of service and quality product;
Coordinate numbers of expected guests with the front desk;
Assist in controlling all costs;
Resolve guests’ challenges;
Ensure the restaurant, function spaces and back areas are kept clean at all times;
Report any maintenance problems;
Attend meetings as required;
Assist with the planning and execution of events;
Keep current on Food & Beverage trends;
Assist with the marketing and promotion of the restaurant and maximizing revenues; and
Perform other duties as directed by the Hotel Manager and the Food & Beverage Manager.

Qualifications:
The ideal candidate will possess the following knowledge, skills and abilities:

Minimum grade 12 education, Hospitality certification preferred;
Minimum three (3) years’ experience in restaurant operations with supervisory experience;
Proserve and WHIMIS certification;
Excellent knowledge of food & beverage service;
Good knowledge of wine, spirits and beer;
Excellent communication, interpersonal, guest and public relations skills;
Neat and clean in appearance and work habits;
Ability to accept and give direction;
Ability to motivate train and provide on-going coaching;
Be able to work with minimal supervision;
Ability to work within a team;
Positive attitude;
Ability to deal with guest challenges and solve problems as they arise; and
Able to work all shifts including split shifts.

Thank you for your interest in working with us, however, only those selected for an interview will be contacted.

Work Environment:
To honour our commitment to be “Always Honest” all employees must consent to a criminal record check

EEO Information:Pursuit is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.