Donato Salon + Spa is hiring for Customer Service Representatives for our Shops at our Square One Location!
Known for creative and progressive hair design, Donato Salon + Spa is synonymous with beauty and fashion. Donato Salon + Spa features the city's best hairstylists, colourists, estheticians, massage therapists, and make up artists. These innovative trendsetters, talented artists and experienced designers are known throughout Canada and around the world!
Compensation: Offers competitive rate, and salon perks!
Responsibilities and Duties
Act as a first point of contact for guests
Greet guests in a friendly and informative manner
Answer to client queries and issues
Treat guest to tea, coffee and great customer service
Work with checking clients in and out
Cashing out clients
Up-selling products or services
Booking walk-in clients into the system working alongside service providers
Engage in incoming and outgoing calls
Pre-book future appointments with clients after their services.
Qualifications and Skills
Minimum 1-year related experience (same position or retail customer service experience)
Salon/Spa experienced considered an asset.
Please also feel free to email Nicole at Nicole@donato.ca with your resume. Please indicate in the subject line the job posting name