Regional Program Assistant - Tertiary Mental Health
(Office Administration Certificate)
Work Site: Tertiary Mental Health Regional Support - 2750 East Hastings Street, Vancouver, BC
Status: Regular Part Time (0.60 FTE)
Start Date: As soon as possible
Salary: $22.15 - $24.23 per hour
Tuesday: 0800 - 1430
Wednesday: 0800 - 1400
Thursday: 0800 - 1430
Friday: 0800 - 1330
Days off: Monday, Saturday, Sunday, and statutory holidays
Come work as a Program Assistant with Vancouver Coastal Health (VCH)!
Vancouver Coastal Health is looking for a Regional Program Assistant to join the Tertiary Mental Health Regional Support team at the Goldcorp Centre for Mental Health at 2750 East Hastings Street. Apply today to join our team!
As a Regional Program Assistant with VCH you will:
Be responsible for performing various administrative, clerical and statistical support functions for the department/program.
Support your team and the program by:
entering data into the program database(s) and generating reports,
screening and prioritizing incoming materials,
acting as a receptionist and answering telephones and greeting visitors,
providing general information about program, services and/or other community resources or refers to others,
assisting with web-site maintenance and other communication strategies including resources and communication bulletin boards.
Provide assistance with recruitment requests and complete information for posting purposes according to procedure when directed to fill vacancies.
Process and monitor program expenses, and participate in the monitoring and analyzing of the program budget.
Perform word processing duties such as drafting forms, preparing/typing letters, memos, and reports.
Schedule/arrange appointment/booking for clients.
Transcribe assessments, case reviews, progress notes and summaries and maintain client charts and files.
Maintain timekeeping records, maintain departmental levels of stationery and make arrangements for building and/or office equipment maintenance and repairs as required.
Supervise other clerical staff as required.
WHO WE ARE
Vancouver Coastal Health (VCH) is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents living in Vancouver, Vancouver's North Shore, Richmond, the Sea-to-Sky Highway, Sunshine Coast, and the Central Coast (Bella Bella and Bella Coola.) At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. At our core, we are a people-focused organization where entrepreneurial spirit runs deep, and opportunity exists for all those who see themselves in the transformation of health care as we know it.
Education & Experience
Office Administration Certificate plus three (3) years recent related experience or an equivalent combination of education, training, and experience.
Knowledge & Abilities
Knowledge of general office procedures.
Knowledge of medical terminology.
Ability to type at 50 w.p.m.
Ability to keyboard 6,000 keystrokes per hour.
Ability to establish and maintain rapport with clients.
Ability to communicate effectively/tactfully both verbally and in writing.
Ability to compose business correspondence.
Ability to plan, organize and prioritize.
Ability to work under the pressure of interruptions and adapt to changes.
Ability to problem solve and take initiative.
Ability to work both independently and as a member of a multidisciplinary team.
Ability to do basic mathematical calculations.
Ability to operate related equipment.
Basic computer literacy to operate a computerized client care information system and word processing, spreadsheet, Internet and e-mail software.
Physical ability to perform the duties of the job.
The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.
Only short-listed applicants will be contacted for this posting.
***Employees of VCH must apply via the Internal Application Process. Refer to the https://my.vch.ca/working-here/job-postings site for How to Apply instructions. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***
Thank you for your interest in Vancouver Coastal Health.