The Department of Industry, Tourism and Investment (ITI) works through wide-ranging partnerships and initiatives to deliver quality programs and services that promote and support economic development, diversification and prosperity in the interest of Northwest Territories residents – their businesses and communities.
Located in Fort Smith and reporting to the Manager, Tourism & Parks, the Tourism Development Officer is responsible for the effective delivery of the Department's regional tourism development and marketing programs as well as regional tourism licensing and regulatory duties in the South Slave region in support of the Department's mandate aimed at developing and sustaining a healthy business community.
This position serves 7 communities of the South Slave and contributes to the economic health and diversity of the region through the delivery of a range of tourism sector development programs and services. The demographic diversity that encompasses the region presents a wide range of developmental and service needs while presenting significant challenges in adjusting to delivery approaches. An additional challenge for the position is working within an environment that is host to a variety of organizations and individuals external to the GNWT such as band councils, hamlets, tourism operators, special interest groups, and federal parks. As stakeholders, many have different and sometimes overlapping views and interest on how to achieve tourism sector developmental goals for communities and their organization.
The position also entails advising the public on career paths in tourism, including options for training and skill development from both the perspectives of entrepreneurial skills and labour force development. The incumbent will also be required to deliver training programs in hospitality and customer service, therefore, the incument also requires a sound understanding of the basic principles of adult learning and education.
Applicants must have excellent knowledge in tourism based operations, tourism based orientation and training programs/services, business planning and evaluation and small business organization, finance, marketing and operations. Knowledge in human resource and financial management as well as Land Claims Agreements and effects of business and non-renewable resource activites are required. Demonstrated skills in supervisory and management, project management and planning, and consultation and negotiation skills are also required. Excellent interpersonal skills, good analytical and problem solving skills as well as excellent communication and effective organizational and time management skills are essential. Good computer skills including the ability to operate spreadsheet, word processing and computerized accounting programs are also required.
Typically, the knowledge, skiils and abilities are normally acquired through a Master of Arts in Tourism (Royal Roads) or a degree in Tourism Management or a degree in Business Administration (commerce or tourism) with specific focus on product development and marketing supplemented by two (2) years' experience in the tourism field.
Fort Smith HR Client Service Centre
Department of Finance
Government of the Northwest Territories
195 MCDOUGAL ROAD
FORT SMITH, NT X0E 0P0
Tel (867) 872-6500
Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.