Team Lead - Gatekeeper

FedEx Supply Chain - Coteau-du-Lac, QC (il y a 30+ jours)

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About FedEx Supply Chain

FedEx Supply Chain, a subsidiary of FedEx Corp., is a leader in the third-party logistics industry, offering diverse services that enable business commerce. Having proven itself in terms of innovation and operational excellence, FedEx Supply Chain takes a consultative approach to optimize logistics processes, implement innovative technologies and encourage constant improvement. Leveraging best practices and the globally recognized FedEx network, FedEx Supply Chain provides cutting-edge solutions that provide flexibility, adaptability and improve profitability for customers. With more than 11,000 employees, 130 operations and 35 million square feet of warehouse space, FedEx Supply Chain manages nearly 150 million packages and processes 358 million returns each year. For more information, visit

We have…

A strong brand, FedEx, which is consistently ranked among the most admired and trusted employers in the world.
An excellent management team with the experience necessary to grow and develop your career.
An open mind to new ideas and creative methods.
An excellent compensation and benefits program, including health care, vision, dental, a retirement savings plan (RSP) with a competitive contribution and much more!

General Summary.....

Assist the supervisor in the daily management of tasks in the expedition department. Including coordinating the duties of employees in various departments at the gatehouse and swapping them if necessary.

This position will be responsible for...…

In addition to their regular duties as administrative clerk, coordinate the activities of the various services that house the gatehouse;

Support the various services the gatehouse provides;

Recommend measures to improve performance and increase the efficiency of the gatehouse while ensuring strict compliance with safety rules;

Coordinate training and / or train employees in the various tasks of the gatehouse;

Ensure compliance with FedEx Supply chain and customer policies and procedures;

Assist the supervisor, participate in certain tasks such as: performance appraisal and disciplinary measures;

Replace absentees or employees on vacation if required;
Perform all other tasks and responsibilities assigned by management.


D.E.C. or recognized equivalence;
Probation period successfully completed;
Excellent performance and safety employee record in current position (no disciplinary measures and no problem of absenteeism);
A minimum of two (2) to four (4) years of experience at the gatehouse;
Good computer skills, must know Word and Excel, and ability to learn how different software work;
Sense of initiative, analysis and organization;
Customer service oriented;
Good listening and communication skills;
Care for quality and accuracy in data entry;
Problem solving skills;
Demonstrated leadership;
Ability to handle stress;
Ability to adapt to the different tasks and schedules of the gatehouse;

Physical/Cognitive Requirements

With or without accommodation:
Ability to follow policies and procedures.

Ability to read, write and interpret information.

Ability to add, subtract, multiply and divide.

Ability to use hands to finger, handle, or feel.

Ability to sit/walk/stand for up to 10 hours per day.

Ability to intermittently crawl, squat, climb, twist, bend, stoop, push or pull.

Must possess visual acuity, i.e., close, distance, and color vision, depth perception and the ability to adjust focus.

Ability to lift/carry items less than 25 pounds.

At FedEx Supply Chain, we understand and value the diversity of our employees and are proud to be an employer with equal employment opportunities. We hire the best talent regardless of race, color, religion, sex (including pregnancy), national or ethnic origin, age, disability, sexual orientation or any other group recognized by federal, provincial or local law.

FedEx Supply Chain will provide accommodation to applicants and employees with disabilities. If you need accommodation during the recruitment process, please let us know and we will work with you to meet your needs.

The safety and well-being of our team members and job candidates is our top priority. Candidates should take any signs of illness seriously. Per the guidance of public health organizations like the Centers for Disease Control and Prevention and the World Health Organization, candidates feeling ill should not attend any recruiting appointments and should stay at home to avoid any potential spread of sickness.

Where can candidates learn more about the FedEx COVID-19 response measures?
You can learn more at

Job ID: 29973

Schedule: Full-time