Vancouver - Point Grey Campus
Student Management, Level A
Student Engagement Coordinator
Faculty of Science
Science, Dean's Office
$53,019.00 (minimum) - $63,647.00 (midpoint) - $76,374.00 (maximum)
Desired Start Date:
Guiding principle: "Midpoint" of the hiring salary range means the individual possesses full job knowledge, qualifications and experience.
The Student Engagement Coordinator is responsible for supporting the development and implementation of programs that contribute to a positive living and learning environment for undergraduate students in the Faculty of Science at the University of British Columbia. This role is instrumental in the design and delivery of programs and services intended to facilitate support students' curricular experience and a culture of learning, leadership, involvement, and service.
To be successful in this role, an applicant must be interested in the student experience - they're keen to explore opportunities to move historically in-person resources to the digital realm and collaborate with faculty partners to further integrate additional support into the classroom experience.
The Student Engagement Coordinator collaborates with students, other staff, faculty, and alumni in student groups/organizations, student government (Science Undergraduate Society/Alma Mater Society), Science departments, the community, and other student service areas to support student learning and engagement, personal and professional/career development. The incumbent works both independently and in strong collaboration with the Science Advising & Engagement team and the UBC Centre for Student Involvement & Careers, to support teams of student staff and volunteers.
The Student Engagement Coordinator reports to the Student Engagement Officer. The incumbent is a member of the Science Advising and Student Engagement team within the portfolio of the Associate Dean, Students, in the Faculty of Science. Science Student Engagement enhances the experience of undergraduate Science students through timely developmental supports and resources to encourage critical thought and learning on their journey in, through, and out of their degree. Science Student Engagement's connection to Science students is not a linear process, it includes milestones of orientation, transition and career development.
The incumbent works independently with direction from the Student Engagement Officer; the work of the unit is done with regular consultation with the Assistant Director Student Experience, the Director Student Academic Services and Associate Dean Students for the Faculty of Science.
The Student Engagement Coordinator works closely and collaboratively with other members of the Science Advising team. Collaboration with colleagues in the Vice-President Students Office (Centre for Student Involvement and Careers) is necessary for university-wide activities, such as Orientations and Transition programming.
The incumbent works cooperatively with other staff, students and faculty to ensure that common goals for the unit and the Faculty of Science are achieved. Responsibilities include:
1. Coordinate and implement existing student support programs designed to bridge students' curricular and co-curricular experiences. Programs include those developed in collaboration with Faculty of Science departments and academic programs, UBC Orientations, SCI Team, Science Peer Academic Coaches, the Science Undergraduate Society, strategic career initiatives, and may include others developed in collaboration with colleagues within the Faculty of Science or with other student engagement colleagues on campus.
Responsibilities may include: marketing; maintaining and enhancing collaboration with partners; managing logistics; facilitating in-person or online; developing action plans to achieve program targets and outcomes; conducting evaluation of programs and assessment of student leader learning; and making recommendations to improve programs and services for the future.
2. Assist in all aspects of the development, implementation, delivery and evaluation of various peer-led programs and activities designed to enhance the student experience. Focus on supporting student leaders and identifying pathways, including removing obstacles, in the development of effective and sustainable student support programs. Integrate assessment of student leader learning and programmatic outcomes to facilitate evidence-based decision-making.
3. Recruit, select, and train Science student leaders. Provide support and guidance to student leaders in the design and delivery of programs and services that support all Science undergraduate students; facilitate semi-annual personal and professional reflection and goal setting conversations/activities with individual student leaders.
4. Participate in building resources and program supports (both online and face to face) to support and enhance student engagement, identify gaps in the current provision of resources and program supports, and develop sustainable solutions, which may include the development and implementation of new programs and services.
5. Participate in cross-campus committees and communities of practice such as UBC Peer Programs and faculty-based student engagement colleagues. Represent the views and perspectives of the Faculty of Science and Student Engagement in a thoughtful and clear way.
6. Maintain current awareness of the literature and research in the field of student affairs, particularly in the Canadian context. They will participate on other projects and committees as they evolve within the Faculty of Science and perform other responsibilities as required.
Position is supervised by the Student Engagement Officer in the Faculty of Science. As a member of the Science Advising & Student Engagement team, the incumbent exercises resourcefulness in the coordination and delivery of programs. This position is expected to function within clearly articulated procedures, priorities, and strategic objectives. Work is reviewed for quality and effectiveness of results.
Recruits, hires and supervises program volunteers. May supervise or advise student staff in the coordination and delivery of student support programs and resources.
Consequence of Error/Judgement
Errors in judgment may cause serious results and identifiable deterioration to faculty and student relations; reduce services; cause embarrassment; increase event and program costs; and impact negatively the Faculty's reputation and accountability with organizations, students, faculty and staff. Decisions have an impact on the development of relationships both within the university and in external communities. Decisions affect the credibility of the Student Engagement & Development and the Faculty of Science programs and services, and hence the success of these initiatives university- and community- wide.
Undergraduate degree in a relevant discipline. Master's degree is an asset. Minimum of one to two years of related experience or the equivalent combination of education and experience. Experience working either professionally (preferred) or as a student in a post-secondary environment in event management, online and in-person program development or an equivalent combination of education, training, and experience.
Knowledge of the field of student affairs and leadership theory is a key asset. Demonstrated ability to work collaboratively with a variety of different stakeholders. A highly motivated, creative person with outstanding critical thinking skills. Proven ability to envision and implement innovative and agile programs and initiatives, especially in an online environment. Proven ability to organize events, lead promotion activities, and coordinate and support student support programs. Project management experience is an asset. Excellent communication, both verbal and written, in addition to interpersonal and problem-solving skills. Ability to communicate well in a cross-cultural environment. Ability to plan ahead, anticipate problems, and meet deadlines efficiently. Ability to lead others and to function as an effective team member. Experience in designing and facilitating interactive and engaging training and developmental or skill-building workshops in-person and online across multiple digital platforms.
Experience in evaluating projects and assessing learning is an asset. Experience in a Windows-based environment, good knowledge of Internet technologies and willingness to learn to use new systems. The ability to work flexible hours, including evenings and weekends, is critical.
Equity and diversity are essential to academic excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.
All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority.