Crisis Intervention Specialist, Provincial Overdose Mobile Response Team
Talent on Demand
Are you a person who can provide excellent customer service and education during a crisis? We are looking for someone provide assistance to first responders, frontline workers, and people who have been impacted by the psychosocial effects from critical incidents, multiple overdoses, and deaths?
What you’ll do
Provides one-to-one and group support following critical incidents, overdoses and deaths by coordinating and delivering customized flexible psychosocial outreach support services that help promote resilience and emotional wellness.
Promotes long-term, sustainable peer-led psychosocial programs.
Develops and facilitates skill-based training and education related to psychological first aid such as grief and loss workshops, road to mental health readiness training, managing human responses to trauma, dealing with critical incident stress and vicarious trauma.
Provides individual and community defusings and debriefings immediately following an incident or in follow-up. Applies trauma informed care in response to grief and loss, traumatic deaths and critical incidents and effectively manages emotionally charged situations in rapidly changing environments.
Commits to carry and administer Naloxone when required. Delivers training to community members on overdose intervention and the use and application of Naloxone.
Collects qualitative and evidenced-based data for research and evaluation with the goal of informing future interventions. Identifies challenges and barriers potentially impacting the work and service delivery. Conducts analysis and summaries of service evaluation data collected.
Works collaboratively with stakeholders, the community and in partnership with Health Authorities and Government to provide client or agency-centered psychosocial supports. Assists with program communication and promotion of new programs by staying in contact with various agencies.
Provides ongoing communication and recommendations to MRT Leadership.
Complies with MRT policy and protocols related to safety and weekly reporting.
Performs other relevant duties as assigned.
What you bring
A level of education, training and experience equivalent to a Bachelor’s degree in a related field.
Minimum of five (5) years’ recent and related experience working with clients in the field of crisis response, mental health and addiction.
Should have working knowledge and understanding of the provincial overdose public health emergency.
Knowledgeable in the delivery of critical incident response and crisis management.
Experience in providing leadership and/or coaching in diverse and complex work environments.
Ability to remain calm in emotionally volatile situations.
Should have experience in community engagement and facilitation.
Strong diplomacy skills, and superior verbal, written and presentation communication skills, including the ability to present complex information to a variety of audiences and collaborate with multi-disciplinary teams.
Superior decision making, analytical, and problem solving skills.
Demonstrated discretion in preparing and handling confidential or sensitive information.
Ability to self-direct, work well independently and multi-task in challenging work environments.
Should be flexible and adaptable to changing priorities in an active deployment situation.
Demonstrated knowledge of technology and equipment to effectively deliver education and information sessions.
Proficiency with Microsoft Office and other software applications (Word, Excel, Powerpoint, Outlook and Explorer).
What’s in it for you
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
Access to more than 2,000 in-house training programs.
Enjoy a comprehensive benefits package, including municipal pension plan.
12 annual statutory holidays with generous vacation entitlement and accruement.
Perks include onsite fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.
Job type – Temporary Full Time (Approx 3 months)
Location - Vancouver
Hours of work - on call
Reference number – TOD03272020
What we do
Provincial Health Services Authority (PHSA) plans, coordinates and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA is committed to employment equity and hires on the basis of merit, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, backgrounds and experiences, and value a safe, inclusive and welcoming environment.
This position is part of PHSA Talent on Demand – an in-house recruitment service providing talent to PHSA and other healthcare authorities. We manage a robust talent pool of service-minded professionals who are available to start work immediately. Talent on Demand creates a gateway for those who wish to achieve their career goals. Successful candidates will gain significant healthcare experience and can transition into long-term, permanent roles within PHSA. For more information: firstname.lastname@example.org