Guest Attendant

Cabot Link at Inverness Limited Partnership - Inverness, NS (il y a 18 mois)

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Title: Guest Attendant
Reports to: Golf Services Supervisor
Location: Cabot Cliffs
Job Type: Seasonal Full-time

Built by dreamers, for dreamers.

A Guest Attendant with Cabot serves to help guests with their golf clubs, showcase the resort amenities, and provide any and all assistance to meet the guest’s needs. They may also assist guests with directions and give them suggestions on where to shop, eat, or visit. This position will work closely with the Club Storage Attendant and Golf Services Supervisor to ensure a seamless transition of club storage and guest assistance for the ultimate Cabot experience.

Core Accountabilities:
  • • Open the Sprinter door and greet all guests at the main drop-off for the Pro Shop in a warm and professional manner - make them feel welcome and anticipate their needs
  • Recognize and welcome all new and returning guests with “Welcome to Cabot” or “Welcome back to Cabot Mr./Mrs./etc.”
  • Assist guests with their golf clubs
  • Co-ordinate with Storage Attendants to ensure correct logistics of guests’ personal and rental clubs and other items
  • Assists with cleaning rental clubs after use and properly clean and maintain the power cart fleet
  • Be aware of daily activities, group, and VIP arrivals
  • Communicate special guest requests to the Guest Services Supervisor
  • Ensure front entrance and work areas are clean and presentable at all times
  • Offer assistance to all guests and provide them with requested information and directions, escorting the guest whenever possible
  • Daily and on-going set up of the driving range, including debris cleaning, bag or basket emptying, and straightening stall items
  • Comply with Cabot health and safety legislation
  • Complete other duties as assigned by management
Qualifications:
  • High school diploma
  • Must possess a valid Class 4 driver’s licence and provide a clear driver’s abstract; ability to drive standard and automatic transmission vehicles
  • Commitment to delivering a high level of customer service
  • Excellent grooming standards
Physical Demands:
  • Spending long hours moving around, walking, sitting, standing, and crouching while performing other duties
  • Lifting, carrying, pushing, pulling, or otherwise moving luggage and objects up to 50 lb