FMAV Project Manager - Halifax Production Centre

PSAV - Bedford, NS (il y a 30+ jours)

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JOB TITLE: Project Manager
REPORTING RELATIONSHIPS: Direct reporting to General Manager Coaching and client accountability to Director of Sales
FULL/PART-TIME: Full Time
LOCATION: Halifax

SUMMARY OF ROLE: Project Managers are responsible for program delivery, managing cost, client
satisfaction and organic sales growth within their client base. They achieve
these results through a blend of production management, client management,
and technical event services delivery.
The Project Manager performs a lead role in client interactions once an
account has been established by the Account Manager. During the sales
process, the Project Manager performs a support role in client interactions.

KEY RESPONSIBILITIES:Project Management:
  • Advanced planning (absolute understanding of event goals) with Account
Manager, client & internal staff to recommend proper AV solutions
o This is done in the proposal process in partnership with the
Account Manager as a support role 20%
o This is done in subsequent repeat and new business with
the same client in a lead capacity 80%
o There is a partnership between the Account Manager and
Project Manager in acquisition, retention and execution of
new and existing business
  • Develop solutions and technical and configurations to efficiently satisfy the
client’s needs as sold
  • Provide routine quality control and cost oversight of the project during
planning phase as required
  • Proactive identification of potential on-site issues during the pre-production
phase

Client Management:
  • Retain and renew business by serving as the lead point of contact for
assigned customers, in close partnership with the Account Managers
  • Build & foster positive, long-lasting customer relationships
  • Enhance customer ties by defining opportunities and introducing additional
products and services – grow the account organically
  • Visit client office, discovery, close additional business
  • Resolve customer issues and ensure their high levels of satisfaction
through prompt responsiveness, exceeding expectations of client service
level agreement

Technical Event Delivery:
  • Liaise with client and venue staff for event details as required
  • Lead the installation, troubleshooting, and dismantle of equipment on
show site
  • Provide expertise and guidance to our client
  • Accommodate last minute changes to suit meeting needs
  • Act as crew lead on event site
General & Administrative:
  • Remain current and educated on all new products and initiatives
  • Fulfill all CRM related requirements ensuring entirely all information is up to
date
  • Establishing and maintaining close relationships with colleagues nationally
as well as with external partners
  • Create production schedule & floor plan
  • Coordinates all logistical and technical activities (hotel, rigging, power, etc.)
  • Create floor plans, source equipment, invoice the client, manage vendors
CORE COMPETENCIES:
  • Professionalism
  • Initiative
  • Quality Focus
  • Communication
  • Customer Orientation
  • Understanding the Business
  • Risk and Safety Management
  • Continual Learning
  • Planning
  • Problem Solving
  • Driving Accountability and Results
REQUIREMENTS:
  • Technical leadership experience on a variety of events
  • Proven ability to manage multiple projects at a time while paying strict
attention to detail
  • Valid driver’s license and insurance
PHYSICAL REQUIREMENTS:
Physical Requirements

Hours Per Day

Lifting Requirements

Frequency

Sitting

4-5 Hours

Lifting 0 - 15 lbs*

Occasionally

Standing

2-3 Hours

Lifting 16 – 50 lbs*

Occasionally

Walking

0-1 Hours

Lifting 51 - 100 lbs

Never

Stooping

0-1 Hours

Lifting Over 100 lbs

Never

Crawling

0-1 Hours

Kneeling

0-1 Hours

Carrying Requirements

Frequency

Bending

0-1 Hours

Carrying 0 - 15 lbs*

Occasionally

Reaching (above your head)

0-1 Hours

Carrying 16 – 50 lbs*

Occasionally

Climbing

0 Hours

Carrying 51 - 100 lbs

Never

Grasping

0 Hours

Carrying Over 100 lbs

Never

Auditory/Visual Requirements

Frequency

Pushing/Pulling Requirements

Frequency

Close Vision

Continuously

Pushing/Pulling 0 - 15 lbs*

Occasionally

Distance Vision

Continuously

Pushing/Pulling 16 – 50 lbs*

Occasionally

Color Vision

Continuously

Pushing/Pulling 51 - 100 lbs*

Occasionally

Peripheral Vision

Continuously

Pushing/Pulling Over 100 lbs

Never

Depth Perception

Continuously

  • Identifies the physical requirements that team members perform without assistance.
Hearing

Continuously

Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.