In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority, patient safety is a priority and a responsibility shared by everyone at VIHA; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
Reporting to and under the direction of the Program Coordinator and as part of the HerWay Home (HWH) team, the Engagement/Administrative Worker (EAW) fosters a friendly and welcoming atmosphere for high risk pregnant and early parenting women, their children and families who access HerWay Home programs and services, The EAW provides clerical and administrative services for HWH staff and receptionist services to clients, outside agencies and the general public.
Education, Training And Experience
High school graduation, Secretarial or Office Administration Certificate and one (1) year recent, related experience including experience with scheduling and spreadsheet and database applications; or an equivalent combination of education, training and experience.
Skills And Abilities
Ability to work independently and in cooperation with others.
Ability to communicate effectively, both verbally and in writing.
Ability to organize and prioritize.
Knowledge of general office procedures.
Ability to establish and maintain rapport with clients.
Physical ability to carry out the duties of the position.
Ability to be flexible and adaptable.