Director, Digital and Connected Care

Shoppers Drug Mart - Toronto, ON (il y a 30+ jours)

Postuler dès maintenant

243 Consumers Road, Toronto, Ontario, M2J 4W8

Take ownership and find more ways to care about our local store owners in a career at Shoppers Drug Mart Central Office / Store Support. Provide great service, specific expertise and actionable advice to support Associate-Owners and their staff in delivering the best health, beauty and convenience services to Canadians.

Why this role is important?

We are hiring a Director, Digital and Connected Care . Reporting to the Sr. Director, Connected Care , the Director is responsible for identifying and executing on opportunities to leverage digital and physical assets across the Loblaw and Shoppers Drug Mart enterprise.

The Director will work with cross-functional teams and senior leadership across the enterprise to build out, analyze and prioritize innovative strategies, roadmaps and execution plans. The Director will also work closely with our pharmacy, healthcare and technology leads as well as Loblaw Digital, QHR Technologies, operations, information technology, professional affairs and other cross-enterprise teams, to gain alignment and advance strategic priorities. This includes ongoing evolution and adoption of our digital pharmacy and other digital offerings.

What You'll Do:
Support senior leaders in the development of strategic plans and roadmaps to guide digital and connected care investments
Lead efforts to develop and gain alignment among cross-enterprise stakeholders to design and implement collaborative priorities and technical product roadmaps
Demonstrate thought leadership in identifying frameworks and opportunities to improve our customer and pharmacy team omni-channel capabilities and overall experience
Lead day-to-day coordination of large cross-functional, enterprise wide projects and initiatives, resolving issues as needed
Gain working understanding of underlying technology platforms and functionality
Develop and refine use cases, opportunity assessments, financial models and other related business planning material
Collect and analyze data to support strategies and decision-making
Make strategic and operational decisions based on complex data and information
Use superior power point and written communication skills to create presentations which captivate senior leadership, cross-functional team members and potential partners
Participate in the analysis surrounding strategic business initiatives
Support the execution and project management of new initiatives
Become the subject matter expert in new areas of healthcare innovation, as well as relevant regulatory and industry developments

What You'll Need:
University degree with a concentration in Business, Technology and / or Health Sciences, preferred
7+ years’ experience in strategic planning and execution
Strong background in indirect influence, partnerships, business strategy and execution are required
Excellent oral and written communication skills
Excellent power point skills
Excellent excel skills
Must be able to develop business cases with accompanying investment metric models
Must be able to work with complex data sets to form analytic and reporting solutions
Ability to be proactive on deliverables
Ability to work within a dynamic rapidly growing and evolving environment
Ability to work with cross-functional departments to achieve business goals
Ability to support collaboration and negotiation with internal and external partners
Ability to understand healthcare regulatory frameworks and healthcare ecosystem
Demonstrated analytical and problem solving skills, combined with well-developed communication and interpersonal skills


Greater than 7 years, with knowledge that may include pharmacy/healthcare/business/technology


Post-secondary education in pharmacy/healthcare/business/technology

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through SDMU.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You’ll Succeed:
At Shoppers Drug Mart Inc. , we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

Employment Type:
Full time

Type of Role:

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.