Bilingual Moores Clothing For Men Formalwear Manager

Moores - Laval, QC (il y a 30+ jours)

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Retail Customer Service Manager

What we do matters at Moores of Canada, a division of Tailored Brands, and we help people love how they look. At Moores, we provide a personal, convenient, one of a kind shopping experience tailored personally to each customer's formal event and lifestyle. We are looking for an outgoing, detail focused, service oriented candidate who has a passion for providing world class service to our customers and our teammates. Are you looking to grow your experience and career? This role is perfect for developing you to reach your full potential. Reaching your full potential really matters to us! As a Formalwear Manager you will be responsible for driving sales and overseeing the tuxedo rental business while assisting store management in day-to-day store operations. You will serve as a coach and role model to the store teams by providing constructive feedback. Come experience our engaging workplace focused on teamwork, growth, and respect. What a great place to work! Take the first step towards your new career opportunity today!

Responsibilities:
Responsible for driving sales and overseeing the tuxedo rental business while assisting store management in day-to-day store operations
Retain, implement, and ultimately train the business practices related to driving tuxedo rental volume
Market the store tuxedo rental business by attending all area bridal shows and marketing to prom customers as directed by management
Provide world class customer service by building quality relationships with customers and following up on all customer requests and concerns in a timely manner
Serve as a coach and role model to the store team by providing constructive feedback and demonstrating servant leadership

Requirements:
Prior customer service experience
Demonstrate effective interpersonal, organizational, and leadership skills along with strong verbal and written communication skills
Highly organized and able to adapt quickly to changing priorities
Ability to work a flexible schedule including nights, weekends, and holidays

Work Locations: 00063 Laval East 1793 Boul St. Martin Ouest Laval H7S1N2
Job: Store Management
Organization: Moores
Shift: Day Job
Zone: B