Ingrid Transport - Brampton, ON (il y a 30+ jours)

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Why join this company?

  • Full time salaried position
  • Growing company that offers you the opportunity be a leader in change
  • Fun, family-oriented management staff

Responsibilities/Duties of a Dispatch Operator:

  • You will be s providing route planning and instructions to your team and drivers.
  • You will ensure paperwork matches for drivers, trucks and trailers based on loading requirements.
  • You will need to update the computer system with any changes and be in communication with a team of dispatchers ensuring paperwork matches based upon loading requirements.
  • Optimization of trailer loads will be required so strategy is key in this role.
  • Forecasting and pre-planning for next days’ operation by having a strong daily plan.
  • Schedule and dispatch drivers to pick up and deliver loads to and from customers
  • Be the reliable point of contact for the drivers to successfully balance the driver’s health and safety with customer requirements
  • Assist in achieving the objectives of the pick-up and drop-off (P&D) operations, such as % on-time delivery, stops per hour
  • Manage on time performance of deliveries
  • Bring to the attention of the Driver/ Warehouse Management team any driver problems impacting the operation (P&D or Dock)
  • Plan the P&D activities and staffing required to meet the objectives (and to advise the Driver Trainer of the requirements)
  • Ensure drivers are made aware of all appointment deliveries, cash collects and C.O.D.’s
  • Prioritize and assign pickups to drivers to ensure maximum efficiency
  • Be familiar with all P&D routes and any problem areas
  • Ensure all appointment freight is brought to the attention of the AM Dock Supervisor and is loaded in a way to ensure on time delivery
  • Monitor and track all equipment as assigned or moved
  • Perform driver checkout as required
  • Assist drivers in resolving any conflicts in a professional manner
  • Ensure all updates in our internal system are done in real time for statuses of all trucks and trailers.
  • Any other related duties that are assigned

Qualifications of a Dispatch Operator:

  • 2-5+ years in transportation industry relating to container and highway dispatch
  • Excellent customer service skills verbal and written in English language
  • Proficiency in Punjabi/Hindi is a strong asset
  • Proficiency with computer software programs.
  • A personable approach and strong communication skills are required as you will be working with a small team of dispatchers, and management team to share ideas and information.
  • Ability to lead your team of drivers and encourage and engage them in respectful manner.
  • A great attitude and someone who really enjoys the role of dispatch is required for this position.
  • Dispatch course from AVAAL TECHNOLOGY SOLUTION guarantees a job position at Ingrid Transport.
  • Must have complete knowledge of software's such as MS OFFICE, LOADLINK, PCMILER, ETC.

You should be able to thrive in a fast-paced environment while keeping on task.

  • Criminal background check will be conducted upon hire.

If you love this industry and want to work for a great company where you can be part of a positive work environment, please click on the link and apply today with your resume.

Job Types: Full-time, Permanent

Salary: $15.00 to $18.00 /hour


  • dispatch: 2 years (Required)


  • Secondary School (Required)