Licensed Property Manager

Mayfield Management Group Ltd. - Calgary, AB (il y a 30+ jours)

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Our Mission

To be the undisputed number one service provider in the property management industry by continuously exceeding all our customers’ expectations.

Our Vision

To be a socially responsible world leader in property management.

Our Brand Values

Everything we do is guided by our values: Do What’s Right with Integrity, Deliver Results, Get Things Done, Continuously Improve, Thought Leadership, and Energized Passion.

Position Summary:

This position is responsible for the operations of multiple residential properties. It will appeal to a responsible individual who enjoys a variety of operations and project management tasks. The Property Manager will carry out the administration and execution of the day-to-day services and strategies in all assigned residential property enterprises. Responsibilities include executing all leasing, monitoring physical operations, risk management, accounts receivable/payable, administration, collecting rent, assisting with and adhering to property budgets and ensuring a high level of customer service is maintained at all times.

Key Responsibilities:

  • Maximize the income to MMG and take responsibility, control and recovery of rent arrears, including MMG debts where early efforts to recover debts have failed for all properties.
  • Coach, train, and mentor new and existing Site Managers to ensure consistency in MMG processes.
  • Ensure your portfolio of properties is well maintained and managed in accordance with MMG standards and guidelines.
  • Responsible for problem properties and ensuring properties are kept in safe and habitable condition.
  • Foster good resident relations and implement approved programs in accordance with budget guidelines.
  • Practice excellent resident relations through regular resident visits to ensure concerns and complaints are dealt with in a timely, professional manner to ensure long-term tenancies.
  • Handle resident concerns and inquiries with a goal of 100% satisfaction.
  • Keep properties occupied with qualified residents through advertising, lead follow up, property showings for prospective residents.
  • Develop rental agreements, selects qualified tenants, collects deposits and rents, enforces terms of rental agreements, resolves tenant complaints, oversees eviction proceedings if necessary.
  • Ensure all maintenance and repairs are conducted in a timely and cost-efficient manner.
  • Issue purchase orders and renovation requests, and coordinate contractors for same.
  • Conduct regular site inspections and all move in/out inspections at the property.
  • Ensure resident move-ins and move-outs are efficient, timely and that you are ensuring diligence on recoveries.
  • Complete and approve security deposit statements and charges upon move out.
  • Initiate suite transfer requests and complete inspections.
  • Diligently address any pest issues in the properties and work with the pest control team to alleviate them.
  • Ensure maintenance and cleaning contracts are in place as required and supervise all maintenance, repairs, contracts and landlord’s work in a timely and cost-effective manner.
  • Ensure that buildings are checked daily for cleanliness, in and out, and that they are touched up as required.
  • Effectively schedule with the maintenance and renovation teams, month end turnover and suite renovations within the properties, and within a predetermined time frame.
  • Prepare clean sheets for contractors, oversee their work and complete final market ready inspections.
  • Assist in the preparation of operating budgets and the monitoring of budgets thereafter and execute the property business operations within the approved budget.
  • Always working towards the owners’ goals and objectives while at the same time providing exceptional customer service.
  • Responsible for the leasing processes, lease administration and renewal processes as well as providing a strong leasing feedback loop.
  • Provide key input into the marketing program, responsible for “knowing your market” and completing regular comprehensive market surveys and reports.
  • Participate in peer coverage of other property portfolios during vacations and absences.
  • Ensure compliance with the Residential Tenancies Act in all procedures.
  • Ensure local, provincial, & federal laws and regulations are being observed.
  • Ensure comprehension and compliance with all MMG policies.
  • Ensures that lease files are complete, and that completion of leases are being executed properly.
  • Approves in writing all leases on property
  • Performs other duties as assigned by the Director of Property Management, or designate
  • Positively embrace the MMG Corporate Values.

Required Skills and Abilities:

  • RECA Property Management License
  • Minimum of 3 to 5 years property management experience
  • Professional communicator who can effectively network with various demographics
  • Strong knowledge of local real estate market
  • Solid demonstrated leadership and management experience
  • Robust recruitment and retention skills
  • Well-versed in helping others to achieve their abilities by mentoring, training and coaching
  • You are a natural relationship builder and connector.
  • You are an excellent communicator.
  • You are great in using technology.
  • You thrive in a changing environment

Benefits:

  • Extended health care
  • Dental care
  • Flexible working hours
  • Life insurance
  • Disability insurance
  • Vacation & paid time off
  • Education reimbursement

Benefits:

  • Extended health care
  • Dental care
  • Life insurance
  • Flexible working hours
  • Disability insurance
  • Education reimbursement
  • Vacation & paid time off

Job Types: Full-time, Permanent

Experience:

  • Property Management: 3 years (Preferred)
  • Leadership: 3 years (Preferred)