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The Division of Advancement promotes York University's teaching and research priorities by engaging our diverse community of alumni and friends to build long-term mutually beneficial relationships to secure philanthropic support for the University's students. Our team is comprised of four (4) departments:
- Advancement Services and Operations leads efforts to support the Development and Alumni Engagement teams
- Development leads efforts to promote and secure philanthropic support from alumni, donors, parents and friends
- Principal Giving, Donor Relations & Stewardship leads effort to secure principal giving and is responsible for the full scope of activities related to donor relations, including stewardship and recognition
- Alumni Engagement provides programs and services to over 325,000 York alumni worldwide.
Our mission is to inspire and cultivate meaningful engagement and philanthropic support within our diverse communities to advance York University's excellence in education, research, and community service. We accomplish our mission through our values of accountability, collaboration, and entrepreneurship. This is an exciting new position to support the Division of Advancement's migration to a new university wide CRM system as functional lead. The Data and Process Architect supports this mission by being responsible for the review and design of end to end business processes and the data models supporting the Division of Advancement business functions, in collaboration with the business areas strategic leadership and IT. The functional areas of focus are fundraising, engagement, stewardship, and events. This is a key role in preparation for a move to a new University wide CRM platform alongside a newly formed University master data management team. The role will lead the process review, business requirements, cross-functional data needs analysis and data quality review. This is an integral part of the service transformation initiative to improve services within the Division of Advancement and its provision of services across the University. The incumbent is responsible for change initiation, planning, execution, monitoring and control of mission-related data management for the Division of Advancement in coordination and collaboration with the University Master Data Management team.
A university degree in Computer Science, Information Management, Statistics, and Data Science, Engineering or equivalent field is required. Master's or Doctoral degree is preferred.
Minimum 5+ years of experience in data management, data governance, or data engineering projects and demonstrated success in data visualization, business Intelligence, data warehouse and data quality analysis in the public, private or non-profit sector, preferably with experience of fundraising business processes, data requirements and metrics. Includes minimum 3-5 years of managerial experience. Demonstrated experience in writing, implementing and reinforcing data management compliance policies and procedures. Experience managing projects, budgets and schedules to successful completion.
Demonstrated success in designing, developing and implementing data strategy and data management framework from ground up. Knowledge of and experience with data management and reporting in cloud-based environments preferred. Demonstrated ability to manipulate and analyze large data sets using Microsoft Excel, including pivot tables, lookups, and macros. Knowledge and experience with Business Intelligence including front-end BI tools, and relational and multi-dimensional database platforms. Working knowledge of reporting packages (e.g., Google Analytics, Tableau, Power BI, JMP), statistical programming (e.g., SAS, R, Python) and query databases (e.g., Access, SQL). Team oriented, collaborative, diplomatic, and flexible, with excellent presentation skills, including strong oral and writing capabilities. Strong problem solving, analytical and critical thinking skills. Ability to demonstrate initiative to communicate issues and to provide realistic solutions, and independent judgment to collaborate with internal and external key stakeholders and establish systematic and iterative business analysis. Strong knowledge of business processes, data or information management, data flows and data quality standards. Analytical ability to work with data and present results to non-technical audience. Proficient in MS office (e.g., Excel, Access, Power Point, Word). Advanced Excel skill is preferred. Proficient in cloud-based technologies (e.g., SharePoint, Dashboard). Knowledge of Agile and lean working environment is asset. Proficiency in English is essential and French language proficiency is an asset.
General office environment.
Physical demands include interactive keyboarding skills (approximately 40%).
Sensory demands include a higher than usual level of listening and concentration when working with Advancement and University staff as well as external contacts.
This position requires the candidate to produce a verification of degree(s), credential(s) or equivalencies from accredited institutions and/or international equivalents at the time of interview.
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York implemented a revised CPM Compensation Framework in 2019. The Framework is a salary grid consisting of 6 or 8 steps (depending on job grade) which is reviewed annually with possible adjustments, and a lump sum Merit Incentive Award. Employees will receive the grid adjustment and depending on performance, eligible permanent employees may move to the next step of the grid and may receive a performance lump sum Merit Incentive Award.Visit the CPM Compensation page on the HR Website to find out more about York's CPM Compensation Program.
The University welcomes applications from all qualified individuals, including, but not limited to women, persons with disabilities, visible minorities (racialized), aboriginal (Indigenous) persons and persons of any gender identity and sexual orientation. York University is committed to a positive, supportive and inclusive environment.
York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.
We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.
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All applications must be received by 11:55 pm EST on the posted deadline date, if applicable.