Department/Program: PNC, Strategy and Performance
Type of Employment: Permanent Hourly FT (100% FTE) x 1 position(s)
Req ID: 78870
Union Status: Admin Professionals Bargaining Unit
Compensation: $19.9923 - $21.804/hour
Posting Date: June 25, 2020
Closing Date: July 12, 2020
Start Date: ASAP
The IWK Health Centre is an internationally recognized and respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million women, children, youth and families across the Atlantic region. The IWK is committed to a workplace where our staff, physicians, learners and volunteers reflect the patients, families and communities that we serve. We seek and encourage applicants who reflect our broad diversity, and we are committed to reducing barriers to employment and career growth.
Reporting to the supervisors and Manager of Health Information Services, the Registration Scheduling Clerk’s primary responsibilities are to complete patient booking/scheduling and participate in patient registration. Additional responsibilities may include, but are not limited to: Answers telephone/e-mail inquiries and communicates messages and information accurately by referring inquiries, with follow-up, as appropriate; Photocopies reports and correspondence; distributes accordingly; Prepares daily schedules; Receives referrals and processes for review by the clinical coordinator; Attends team meetings; Prepares and scans patient charts, maintains office filing system & records to ensure efficient storage and retrieval of material. Processes incoming and outgoing mail; Demonstrates customer service skills; Maintains daily statistics for appointments; Schedules surgical OR booking/scheduling, patient appointments and registers clinic patients via Meditech; Manages inventory of supplies and places orders, as required.
Hours of Work
Monday - Friday; hours TBD based on departmental needs. 7 hour shifts.
Minimum High School diploma or G.E.D. required
Graduate from a recognized Office Administration Program preferred
Previous experience in a similar role is an asset.
Keyboarding skills minimum of 40 wpm required, 60 wpm is preferred (testing may be conducted on candidates)
Working knowledge of Microsoft Office and other computer programs/technology (testing may be conducted on candidates)
Proven team player with excellent communication and interpersonal skills required
Demonstrated ability to respectfully work with a variety of inter-professional team members required
High degree of initiative, diligence, attention to detail, and self-discipline/focus
Commitment to continual learning and willing to share knowledge and support the development of co-workers
Demonstrated knowledge of Family Centered Care.
Flexibility required for changes in shift on short notice and to meet workload demands.
Demonstrated knowledge of Medical Terminology and/or MEDITECH is an asset.
Competency in other languages considered an asset; French preferred.
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Please Note: If you are an employee of the IWK Health Centre, please apply through the internal careers page to ensure you are flagged as an internal applicant. Applications are accepted until 11:59 PM on the Closing Date.