Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.
Manulife has a bold ambition to be a digital, customer-centric market leader. This ambition is anchored in customer obsession, putting the customer at the center of everything we do. Our Global Marketing organization continues to evolve to help drive this transformation, crafting high impact leadership opportunities. One key part is our growing dedication to sustainability. In the role of Global Head of Sustainability, you will be responsible for leading the ongoing development and implementation of this new strategy.
As Chair of the Global Sustainability Centre of Excellence (CoE), and while leading a head office team and engaging subject matter authorities across our business units, you will own the development, alignment and evolution of Manulife’s sustainability vision and strategy. Using your well-developed organizational and influencing skills, you will ensure that the strategy is supported with a strong execution plan that delivers measurable results and aligns with Manulife’s stated values and business objectives.
Lead the ongoing development and execution of our sustainability strategy while working closely with the Executive Sustainability Council (ESC) and with the business sustainability leads to ensure that the strategy reflects the business goals of other key partners (such as Community Investment, Finance, Procurement, Risk and Human Resources)
Develop and align the organization sustainability critical metrics that will be tracked, and engage with businesses to measure and report on these metrics (and where appropriate), establish targets for them
Report on a regular basis to ESC on all agreed-upon critical metrics against our identified targets, identifying deviations from plan and suggesting mitigating actions where required
Establish a process, to routinely benchmark Manulife relative to our industry competitors on sustainability performance and share results with ESC
Evolve our sustainability strategy and its execution when we fall below the industry benchmark goals
Establish a process to complete periodic environmental scans to ensure the ESC is aware of emerging climate change, environmental, social and governance issues and attitudinal changes to guide the ongoing evolution of our sustainability strategy
Sustainability Community of Practice:
Own the sustainability CoE (which is comprised of all business unit sustainability specialists) and create an enterprise-wide collaborative community
Use the expertise of the CoE to identify emerging environmental and social issues
Develop a coordinated plan with CoE members for the ongoing work required to support our sustainability reporting, the initiatives needed to execute the enterprise strategy and to provide the support needed for business level sustainability initiatives
Thought Leadership and Advocacy:
Develop and maintain a strong external network of sustainability leaders at peer companies
Engage internal partners to increase awareness of how they can have a positive impact on Manulife’s sustainability position
Provide internal advisory services to businesses and functions on how emerging sustainability issues and opportunities impact their bottom line
Identify and manage environmental and social issues, calling them out to the Global Chief Marketing Officer and ESC along with briefing documents
Establish and supervise working groups in the development of policies, positions and action plans
Develop a central repository for sustainability content, research, policies, positions and action plans
Receive, triage and address stakeholder issues
Responsible for publishing MFC’s annual Sustainability Report that highlights our progress and performance against approved sustainability goals and commitments
Responsible for annual reporting to DJSI, MCSI and CDP
Ensure that the governance process for all external reporting is sound and that results are auditable
Ensure that all external reporting accurately portrays Manulife’s position on sustainability and all related activities and meet the needs of external entities for which the material is prepared.
Executive Sustainability Council (ESC)
Coordinate ESC meetings, agendas, packs/pre-reads and guest attendance
Support ESC with Manulife board of directors’ interactions and reporting
Provide ad-hoc counsel to the Chair and/or to ESC members
A graduate degree in a relevant field of study (Sustainability, Environment, Climate Change) with a post-graduate degree is considered a strong asset
10+ years of progressive experience leading and executing corporate sustainability initiatives
Strong understanding of emissions reporting (GHG Protocol), TCFD and SASB
Excellent analytical skills
You are results oriented with excellent organizational skills
Knowledge of, and exposure to, financial reporting
Proven strategy/planning leadership across diverse stakeholder groups
Excellent people leadership skills, both with direct reports and with peers and indirect reports
Outstanding ability to influence senior leaders and colleagues across the enterprise
Outstanding written communication and presentation skills
You are an impactful leader who fosters a high performing environment that engages and grows talent
A strong external network of sustainability peers in other companies
Experience using community investment programs to support and amplify a sustainability strategy
Familiarity with asset management and insurance businesses helpful
Resilient and inventive
If you are ready to unleash your potential it’s time to start your career with Manulife/John Hancock.
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2019, we had more than 35,000 employees, over 98,000 agents, and thousands of distribution partners, serving almost 30 million customers. As of March 31, 2020, we had $1.2 trillion (US$0.8 trillion) in assets under management and administration, and in the previous 12 months we made $30.4 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155 years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.
Manulife is an equal opportunity employer. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention and advancement and we administer all of our practices and programs based on qualification and performance and without discrimination on any protected ground.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request any accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.