Join us on our mission to change the world through better decisions
A little bit about us
The Decision Lab is a behavioral science consultancy dedicated to creating social good by helping individuals, organizations and governments make better decisions. Through research, analysis and design, we help organizations such as the Bill and Melinda Gates Foundation, Capital One and the World Bank solve thorny problems. As a non-profit, we also strongly believe in the value of translating science into practice. For this reason, we run one of the largest publications in applied behavioral science – our content is produced by over 70 writers across the world and has been featured in places such as the New York Times, Forbes and the Harvard Business Review.
Why this role is important for TDL
We started The Decision Lab because we saw a fundamental gap between behavioral science theory and application. Our consultants are at the front lines of bridging this gap. This means that we look for bright, capable and curious candidates with a strong grasp of strategy consulting methodologies and familiarity with behavioral science concepts (from the point of view of behavioral economics, psychology, neuroscience, sociology, etc.).
As a Director – Strategy, you will work on exciting and impactful projects from day one. You will collaborate with our team of consultants, designers, researchers and other directors to create insights that help our clients solve tough problems. In many cases, this means working directly with clients to understand and diagnose the problem, translate it into behavioral terms, identify potential solutions, determine the approach and execute on it, together with the rest of the team.
Why this role is great for you
The Decision Lab is a place where you can learn to use evidence-based approaches to solve diverse & complex challenges. You will work alongside intelligent & free-thinking colleagues who lead with optimism, pragmatism and empathy. Rather than reusing the same behavior change frameworks, TDL develops custom solutions – this means that in addition to being evidence-based, your role will be fundamentally creative and you will have the opportunity to evolve and express your thinking in the work you do. Our team helps and empowers each other and we have a rich set of tools and frameworks that you will be exposed to, but you will ultimately be responsible for your work – past hires tell us they are surprised to what extent they are able to take intellectual ownership of their projects.
Examples of the things we do
Our collaboration with the World Bank – on incentive frameworks for knowledge sharing
Our work with Capital One – a study we did on helping Americans undo the effects of stress on financial decisions.
Our insights – we are one of the largest publications in applied behavioral science
Our biases – we provide resources for organizations to learn about how behavioral science
What you’ll be working on
Build meaningful relationships with client leadership teams
Determine the strategic approach to delivering new projects
Work seamlessly with people who come from diverse backgrounds to tackle complex client challenges
Alongside other consultants, perform research, data analysis and stakeholder interviews to understand and document the project context
Uncover and challenging client assumptions, intuitions and prior knowledge
Find and synthesize relevant behavioral science research and frameworks from a wide variety of disciplines
Work with internal teams of researchers to conduct online experiments
Generate hypotheses and validate them through targeted fieldwork
Analyze and synthesize qualitative and quantitative findings to answer core questions
Prioritize findings and distilling key insights by collaborating with consultants and directors to produce client deliverables
In between projects, you will be asked to support sales & marketing efforts – helping directors to identify and scope project opportunities a then craft proposals
What we are looking for
We are looking for a candidate with at least 3+ years of professional experience in management consulting or a related field. The ideal candidate will be passionate about the behavioral sciences and genuinely curious about how they can be applied to create impact. Key attributes of the ideal candidate include:
Design Thinking: you are able to move your ego aside and understand that the most successful solutions are not based on ideology but on a combination of empathy, pragmatism and evidence-based iteration.
Deep Expertise: you bring deep expertise in various aspects of management consulting, with a focus on not only developing solutions but also testing and implementing them in the real world
Business Sense: you are a holistic, strategic thinker. You constantly connect the dots between ideas, problems, organizations – and how ethical & sustained impact can be achieved.
Experience: you have 3+ years of working experience, ideally at a top tier or boutique management consultancy, armed with a deep understanding of the complexities and challenges of implementing complex solutions in large organizations
Aspirations: you are looking for a place that empowers you by providing you with the tools and project opportunities to have a deep impact and grow into a thought leader.
Culture: you are comfortable working in an ambiguous and dynamic environment and comfortable with non-hierarchical organizations.
About the role
Salary: Commensurate with experience
Work will take place on-site at our sunny Saint-Henri office – we’re located 5 minutes from downtown, overlooking a canal, have the best coffee in the city & access to kayak & bike paths
Possibility of remote work until Covid-19 situation is resolved
Candidate must be able to work in Canada (Canadian citizens, or have or are able to obtain a work permit to work in Canada – e.g. management consultants with US citizenship can obtain a TN visa)
Do you feel like this role is right for you? If so, please send us your CV, cover letter and an example of a past project you are proud of – to help us understand why this would be a good fit. You can send your application to firstname.lastname@example.org.
About The Decision Lab
EQUAL OPPORTUNITY EMPLOYER
The Decision Lab is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable law.
As a non-profit, we have a deep-rooted belief that better decisions make a better world. However, improving decisions is a messy and difficult thing. For this reason, we have laid out a clear set of criteria for what constitutes good work. Our approach is inspired by many of the organizations and individuals we use as role models.
We believe that a good approach to creating social impact is SPICE: Socially driven, Pragmatic, Inventive, Catalytic and Evidence based. We use these criteria to evaluate ourselves, our work, the clients we choose to take on and the people we make part of our team. Read more about SPICE below:
We create positive and fair outcomes for individuals, organizations and societies.
The outcomes that societies want to achieve are constantly being discussed and revised, always a work in progress. They are not defined from the outset or from the outside. For these outcomes to be sustainable, they must integrate societal, environmental and economic dimensions.
We develop solutions that are practical, effective and attainable.
We are deeply committed to bringing our ideals to life. To do so, we let the problem be the guide for our attention. We are agnostic regarding approaches and dispassionate in our assessment of candidate solutions. This unwavering focus on the problem allows us to employ the full range of tools at our disposal, deploying the right ones for each context.
We develop solutions that are not constrained by the current reality.
When no existing solution is adequate to the problem at hand, we must move from curation to creation. Success in these contexts requires a commitment to exploration and an openness to inspiration.
We develop solutions that spark rapid transition to a new paradigm.
When we reach a tipping point, a small nudge sparks a change from one equilibrium state to another. By starting small and iterating quickly, we manage the change in a deliberate and responsible manner, ensuring that the catalytic reaction is positive when unleashed at scale. We can also help manage the journey to the tipping point, creating pre-conditions for catalytic projects to take off.
We develop solutions that use evidence as a compass.
We are deeply committed to using evidence to guide our actions. We build evidence in-house through robust experimentation, and integrate our findings into a wider body of knowledge, coming from many people and many places. This cohesive landscape of insights allows us to triangulate the best course of action.