Operations Manager, Lakes

College of New Caledonia - Burns Lake, BC (il y a 30+ jours)

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Employment Status Full Time Employment Type Regular Job Summary

The College of New Caledonia Lakes District Campus has offered a wide range of courses, programs and services to meet community needs in the Lakes District since 1976. The campus region covers approximately 20,000 sq. km with a population of more than 8,000.

The Lakes region is responsive and committed to the communities it serves. CNC works closely with local industry, community agencies, and an advisory committee to deliver comprehensive programming to meet local training and educational needs.

The Operations Manager is responsible for leading the administrative direction of all campus operational activities, including student services and family programs. Responsibilities include, but are not limited to, planning, organizing, and managing resources, systems and processes of these various departments to ensure student and College needs are met, the College is effectively promoted and that administrative systems are as efficient and effective as possible.

Specific Duties

Working in collaboration with the local administrative team, the incumbent will:

Provide leadership and direction in all operational and administrative activities
Identify, implement and maintain systems and processes to ensure smooth and efficient operation
Act as the liaison between building owners, building manager, District staff, and Facilities staff to ensure all facilities are maintained in accordance with lease agreement and relevant legislation
Remain current with service provider policies and regulations, which affect program and participant success
Ensure excellent communication of information as required within the department, the College and the community
Continually update and revise procedures and systems to meet internal and external requirements
Proactively act as a resource to department and College management and staff on program and service systems issues
Proactively and effectively solve problems relating to the departments procedure and systems, particularly as they relate to student/participant circumstances; troubleshoot and provide conflict resolution for students, staff and departments in a sensitive and professional manner;
Ensure all College policies, procedures, and collective agreements are adhered to; initiate and support departmental procedure and policy reviews as well as new policy and procedure development as required;
Develop, maintain and encourage positive communication strategies via formal and informal mechanisms
Manage marketing and promotional procedures, materials and structures to ensure activities meet college standards. Conduct marketing and or reporting briefings regarding new programs and initiatives
Manage contracts and funders. Ensure policies, systems and mandates are met and keep contractors and funders up-to-date.
Manage complex and integrated reporting (financial, statistical and narrative) requirements including establishing and implementing timelines and reporting structures; ensuring appropriate data is collected, entered and communicated in the necessary formats.
Provide information and support to the campus team with respect to planning, program and service development
Encourage a climate of excellence, responsibility and accountability by supporting and monitoring performance; ensuring program and service guidelines and outcomes are met; facilitating professional development activities; and recognizing contributions and achievements
Ensure quality in all activities
Develop and maintain positive campus communications
Participate in relevant internal and external committees related to programs, systems and processes
Ensure liaison and communication among staff, departments and external partners
Administer and monitor approved budgets; prepare annual budget recommendations
Participate in labour negotiations as required by the College
You will be part of a team actively engaged in contributing to and accomplishing the vision, mission, and goals of the College and in supporting the aspirations and needs of our learners and communities.
You will promote a positive work atmosphere and communicating in a professional manner that demonstrates mutual respect with students and colleagues.
Perform other duties as assigned by the Regional Principal or designate.
Skills & Qualifications
A bachelor’s degree in a relevant field (i.e. education, business administration, international development);
A minimum of three years’ demonstrated operational management and supervisory experience;
Working knowledge of post-secondary systems, policy and processes is strongly preferred;
Commitment to excellent student/participant experience and institutional integrity;
Broad understanding of program and service accountability framework;
Demonstrated strong oral and written communication skills;
Excellent, proven organizational skills;
Excellent interpersonal skills and proven problem-solving skills in complex situations;
Demonstrated operational and collaborative leadership abilities;
Articulated management philosophy that is in alignment with the guiding principles;
Demonstrated financial management skills;
Proficient in appropriate technological applications including: word-processing, spread sheet & database construction, electronic social media, as well as, web based communication and research; knowledge of ICM system strongly preferred;
Knowledge and appreciation of Aboriginal culture and history within communities.
This position requires a person of Aboriginal ancestry who also meets all other necessary qualifications. Should a qualified Aboriginal person not be available for the position, the College will consider non-Aboriginal applicants with other necessary qualifications.
Band NA Grade 10 Salary $ 72,044 to $96,058 per year Location Burns Lake CNC Campus Lake District Department Community & Continuing Education
Posting Detail Information

Posting Number 19-244AL
Employee Group Administrative
Desired Start Date 04/01/2020
Position end date (if temporary or seasonal)
Additional Appointment Details
Number of Hours per week 37.5
Posting Competition Status Accepting Applications
Open Date 01/15/2020
Screening Date 02/28/2020
Remain Open Until Filled Yes
Special Instruction/Details to Applicant