Applications are now being accepted for the Project Manager position in the Strategy and Innovation Team, Development Services Commission. To apply for this position, please submit your cover letter and resume online by April 5, 2020.
This position is responsible for providing project management expertise in execution and implementation of strategies for innovative and effective approaches to service delivery, process improvements, and business needs through project management methodology and principles within the Development Services Commission which oversees the departments of Planning & Urban Design; Engineering; Building Standards; and Economic Growth, Culture, and Entrepreneurship; and the Policy & Research Group.
Roles and Responsibilities
Collaborate with executive leadership, cross-functional teams and various departments and Commissions to support the coordination, implementation, and monitoring of programs and projects consistent with leading industry best practices.
Develops and maintains Project Methodology standards and methods
Prepares or assists in the development of the Project Charter and determines the applicable approach for each project in terms of required documentation, contingency plans, etc
Lead and manage the processes, procedures and documentation related to project schedules
Coordinate with the project team to achieve deliverables and milestones
Work with departments across the Development Services Commission to ensure projects are resourced and project governance structures are established
Define the roles, responsibilities and accountability of project team members
Effectively assess and manage project risks, issues, costs, timelines and scope
Track and communicate progress of project deliverables and achievement of outcomes to executive leadership and staff
Lead and support change management initiatives
Oversee the financial management of projects consistent with organizational financial processes, policies and by-laws
Be a project management resource to coach and guide Development Services staff in project management methodology to ensure the successful outcome of their projects
Develop, improve, and implement internal processes and procedures such as budgeting and business planning Other duties as assigned.
Undergraduate degree in Business Management, Public Policy, Public Administration, Engineering, Planning, or related education and experience
7 to 10 years of project management experience planning, developing and delivering complex and multi-phased projects
Project Management Professional (PMP) designation in good standing or working towards a PMP designation with the Project Management Institute (PMI)
Organizational Change Management certification or equivalent designation is an asset
Lean Six Sigma certification (Greenbelt) or equivalent designation is an asset
Exceptional customer service experience dealing with complex issues in a diverse stakeholder environment
Demonstrated ability to work effectively with executive leadership to achieve strategic outcomes
Refined influential skills to work collaboratively with project team, partners and stakeholders to achieve common goals and objectives
Able to develop and manage complex processes, procedures and documentation related to developing, managing, executing and controlling project plans
Proven ability to multi-task and concurrently manage large transformational projects across departments/ program areas
Experience in business planning and strategy development
Knowledge of leading practices in service delivery
Strong abstract thinking, analytical skills, and creativity
Ability to deal with multiple and diverse individuals, organizations and government agencies with tact and discretion
Must have a valid Ontario Drivers License – Class ‘G’ and access to personal vehicle for business purposes
Must have a satisfactory drivers abstract
Must be able to attend site meetings at various locations throughout Markham during and after regular business hours
Service Excellence: Meets or exceeds service standards when interacting with customers in the community and in the organization.
Change & Innovation: Responds positively and professionally to change and helps others through change.
Teamwork & Relationship Building: Interacts with others in an inclusive, collaborative and respectful way that creates effective working relationships.
Communication: Communicates in a clear, professional and respectful way; demonstrates active listening.
Accountable & Results Oriented: Demonstrates ethical behaviour and accountability, aligns with City values, and abides by relevant policies and legislation.
Management & Leadership: Demonstrates self-management, professionalism and engagement; leads by example.
The City of Markham is committed to providing accommodations for people with disabilities. If you require an accommodation, we will work with you to meet your needs. We thank all those applicants who have applied however only those applications selected for an interview will be contacted.
Please respect our scent free area by not wearing scented products when visiting the office.