Front Desk Receptionist

UPTOWN EYE SPECIALISTS - Vaughan, ON (il y a 30+ jours)

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Uptown Eye Specialists located at Vaughn is currently looking for an experienced full-time Medical Receptionist to join our ophthalmology team.

We value team players with a great attitude! Certification of Medical Office Assistant program and with a minimum of 2-year experience in a medical office setting is preferred. We offer competitive pay and benefits!

Job Duties

  • Greet patients politely in a caring and supportive manner
  • Book appointments accurately and appropriately
  • Monitor daily available appointments and report any overload to supervisor as appropriate
  • Respond and/or redirect all patient and visitor requests accordingly
  • Advise patients of relevant charges for practice services, accept payment and issue receipts
  • Ensure correspondence, reports, results, etc. are filed electronically incorrect patient record
  • Ensure reception and waiting areas are kept neat and tidy
  • Re-stocking of information brochure/business cards as appropriate
  • Answering incoming calls (private line) in a courteous and professional manner, ensuring calls are documented and redirected accordingly
  • Check emails/voicemails on a daily basis
  • Maintain practice dress code
  • Ensure that all patient interactions are dealt with confidentially and any confidential paperwork is dealt with in accordance with practice protocol

Qualifications

  • Positive attitude, pleasant and professional manner in person and over the phone
  • Excellent problem-solving skills and demonstrated ability to work both independently and as a team member to achieve desired results, comfortable in leading teams if the opportunity arises in the future
  • Excellence in customer service and exceptional verbal and written communication skills and interpersonal skills
  • Ability to maintain client and center confidentiality
  • Strong applied knowledge in computer applications
  • Exceptional organizational, time management and prioritization skills
  • Ability to work well under pressure and handle difficult situations in a calm manner
  • Demonstrated ability to complete general administrative duties as required
  • Must be able to handle work volume fluctuations
  • At least 1 year of experience in an appropriate field and administrative support
  • Certifications or licenses appropriate to the position
  • Additional language is an asset
  • OSCAR experience is an asset
  • On-the-job training will be provided

Job Type: Full-time

Experience:

  • medical receptionist: 3 years (Preferred)
  • office administration: 2 years (Preferred)

Education:

  • Bachelor's Degree (Preferred)

Location:

  • Vaughan, ON (Preferred)

Administrative Duties:

  • Scheduling
  • Answering and routing phone calls
  • Greeting visitors