About the Team
PetSmart’s Canadian Home Office (CHO) is home to approximately 50 full-time associates who work in departments such as Human Resources, Merchandise Buying and Pricing, Replenishment, Marketing, Finance, Space Planning and more. The small but mighty team at the CHO supports the operations of 140+ PetSmart stores in Canada and works closely with counterparts at PetSmart’s global corporate headquarters located in Phoenix, Arizona. We also share the Canadian home office with our colleagues at PetSmart Charities of Canada—an independent, registered charity dedicated to reducing pet homelessness and supporting the bond between people and pets.
About the Job
We are seeking an Executive Administrative Assistant to support our Canadian President and VP of Merchandising and we are looking for a high-performing, self-starter who is excited about making an impact on our business. Our desired candidate will be a highly visible representative of the company and a champion of the organization’s culture and values.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Office management – Oversee the office to ensure proper communication with building management and maintain the overall appearance of the office
Calendar and Inbox management - Schedules, plans, organizes and prepares complex activities such as meetings, travel, guest speakers and departmental activities for multiple executives
Expense and Budget management – Tracks and enters expenses for executives and manages approval process on their behalf as well as approving invoices and corporate credit cards.
Travel – manage comprehensive travel logistics for the executive’s corporate, including research, entry requirements, itinerary planning, booking and confirmation of travel arrangements, preboarding, etc.
Reporting - Generates reports from informational systems and other databases.
Courier management – Receiving and sending courier packages for office and support for stores.
Presentation management - Conducts research, edits and prepares supporting materials for meetings and presentations.
Events management – Plans events and meetings including room layout, menus, invitations, etc.
Project management - Works independently and within a team on special and nonrecurring and ongoing projects
Collaboration - General oversight of administration and coordination for the departments
Office Inventory management - Maintains supply inventory for department and office vendors
Comprehensive support – No job is too big, and no detail is too small; you offer support with clerical duties and all other tasks as required
EDUCATION AND EXPERIENCE
5+ years’ experience in a dynamic environment that required confidentiality/discretion, flexibility, multi-tasking & attention to detail.
This person must be high energy, intuitive, a self-starter, diplomatic, have the ability to manage projects, and work with minimal supervision
This person must have demonstrated problem solving, prioritization and organizational experience
This person must be able to manage different and often conflicting schedules, projects or activities, have ad hoc project experience, the ability to do departmental research and have strong analytical skills
This position requires strong MS Office experience with an emphasis on PowerPoint, Outlook, Excel and Word
Retail operations experience is a plus along with support in a multi-departmental capacity.
High School diploma required and bachelor’s degree preferred.
About the Culture
Our Canadian Home Office is truly that, a home office. It’s a place where individuals across various departments can align their passion for pets with their desires for professional growth. You’ll be a part of a close-knit team, while still being a part of a large, best-in-class retailer. And while the team may be smaller, the results are impactful! The Home Office boasts a large, open concept with natural lighting and serves as the perfect setting for office events. An active social committee hosts fun-filled events including contests, bake-offs, off-site events, and volunteer efforts, and they are always trying to out-do the previous event!