Track Worker – Whistler Sliding Centre

Whistler Sport Legacies - Whistler, BC (il y a 30+ jours)

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The Whistler Sliding Centre is home to the fastest ice track in the world. Since hosting the bobsleigh, skeleton and luge competitions during the Vancouver 2010 Olympic and Paralympic Winter Games, the Whistler Sliding Centre continues to challenge the sports’ most elite athletes with international competitions, recruiting camps, and ongoing youth programs. Visitors are invited to tour the state-of-the-art facility, or experience the action first-hand with passenger bobsleigh (winter and summer) and skeleton rides (winter only) down part of the 1,450 meter-long ice track.

The Track Worker executes the safe and efficient operation of the Bobsleigh, Skeleton and Luge Track at Whistler Sliding Centre. Under the direction of the Senior Supervisor, Track Operations / Supervisor, Track Operations, this role is responsible for all preparation, repairs and maintenance of the track. Seasonal Casual, Part Time and Full Time position require flexibility to work evenings and weekends. Ask about accommodation.

Daily preparation, repairs and maintenance of the Track sliding surface including: shoveling, sweeping, spritzing, slushing, and scraping
Execute Track clearances, identify and report safety hazards
Set and maintain Track shading systems as needed
Maintain safe access to public areas by participating in manual snow removal as needed
Sled transportation (driving)
Facilitate Track public and sport programming
Repair Track systems as directed
Support WSL departments including guest services, in the execution of WSC programs including domestic and international competitions
Greet visitors (athletes, coaches, public), and assist them to register for the product/service of their choice (e.g. assist athletes with sign-in process; assist the general public with the purchase of appropriate tour and/or ride products)
Process public activity information requests and bookings by phone and/or email and send confirmations
Use a Point of Sale system to process track fees, rides, and merchandise payments and process end of day cash reconciliation
Facilitate sport user group registration including processing fees and documentation as required
Foster a strong culture of health & safety; work with Human Resources and Safety to ensure all WorkSafeBC and BC Safety Authority requirements are met
Assist with race office duties as required
Deliver orientation sessions for athletes and public programs (both in the Guest Services building and track-side when assisting with the delivery of public tours and rides)
Facilitate public and sport programs (Bobsleigh and Skeleton Sport Experience). Duties include, but are not limited to:
Gather and process participant information and waivers
Equipment safety inspections, e.g., helmets
Lead program safety presentation
Maintain radio communications with Control Tower
Shuttle/walk participants to start and return
Safely unload sled into ready position
Safely load guests into sled
Recap safety components and final check of guest equipment and comfort level
Assist pilots at Finish Dock, and assist guests to unload safely
Safely load sled onto truck
Compile and submit athlete and public sliding start lists to Control Tower, and distribute sliding results to athletes and public sliders
Adhere to all operational and safety procedures including wearing PPE when required including creepers while on-ice
Set up and operate camera for guest photos
Assist in general up-keep of all areas, including the daily set up of equipment and displays indoors and outdoors
Assist with the execution of special events as required
Carry out Whistler Sport Legacies AIM philosophy:All Interactions Matter
Assist team with other duties as assigned or required

Job Requirements/Qualifications:
High School diploma or equivalent required
Guest Service experience required
Strong mechanical aptitude required

Relevant trade experience in the following trades preferred:
Manual labour experience with finishing detail preferred
General knowledge of Whistler Sliding Centre venue, and Bobsleigh, Luge, Skeleton sports, and high performance training an asset
Valid Class 5 BC driver's license an asset

Strong interpersonal and communications skills:written and oral
Organizational, computer and adaptive skills
Safety conscious to ensure safety of guests, athletes, staff
Willingness to assist other team members (at times outside of the department) as needed and requested
Passion for exceptional customer service is essential

Fluency in English required

Physical Requirements:
Ability to work outdoors in variable weather conditions
Ability to stand for long periods of time
Ability to regularly lift 50lbs

Job Application Process:
To submit your cover letter and resume visit our website, and follow the career prompts.