Kelowna - UBC Okanagan
Student Management, Level B
Manager, Orientation and Transition
UBCO - AVP Students
$66,787.00 (minimum) - $80,176.00 (midpoint) - $96,212.00 (maximum)
Desired Start Date:
"Midpoint" of the hiring salary range means the individual possesses full job knowledge, qualifications and experience.
This position is expected to be filled by promotion/reassignment and is included here to inform you of its vacancy at the University.
The Manager, Orientation and Transition is an integral member of the Associate Vice President, Students team. The role oversees the development, implementation and evaluation of orientation and transition initiatives in support of the AVP Students mission, vision and strategic plan. The Manager will work in collaboration with the Manager, Strategic Initiatives and subject matter experts within the departments to provide strong analytical, facilitative and administrative perspectives in support of orientation and transition priorities and initiatives.
Reports to the Senior Manager, Student Experience Office. Works closely with the Manager Strategic Initiatives and collaboratively with all directorates in the AVPS portfolio including Student Development and Advising, Aboriginal Programs and Services, Health and Wellness, Athletics and Recreation, Sexual Violence Prevention Office, and the Finance Manager.
Strategic Program Development
- Work collaboratively with senior leadership to create and implement short and long term strategic plans for Orientation and Transition initiatives
- Engage and inform a wide range of campus stakeholders to advance and advocate for representation in strategic planning initiatives at divisional and institutional levels
- Use current research, best practices and appropriate technologies to develop and implement intentional, proactive and responsive orientation programs that are in line with the needs of students, faculties and campus partners
- Responsible for continuous development, implementation, and assessment of program effectiveness and goal attainment congruent with institutional mission and strategic plans keeping in mind diverse perspectives and evolving institutional priorities
- Conduct risk assessment activities to mitigate potential barriers or risks and address any individual, organizational, and environmental factors that could foster or inhibit mission achievement
- Set goals and objectives based on the needs of the populations served (International, Aboriginal, students with disabilities, student athletes, commuter), including student learning outcomes as well as program outcomes.
- Plan, allocate, and monitor the use of fiscal, physical, human, intellectual, and technological resources
- Influence and engage colleagues and departments across the institution to contribute to the effectiveness and success of transitioning students to campus and support scholarly contributions to the profession
- Incorporate sustainability practices in the management and design of programs, services, and facilities
- Keep up to date and knowledgeable about codes and laws relevant to programming and services and ensure compliance
- Provide project management frameworks for programs and departments
- Participate on Project Teams as necessary, in a leadership or participant capacity
- Prepare project proposals, including defining project objectives, scope, risks, resource implications (both human and financial), and timelines
- Ensure that project priorities and decisions are communicated, are consistent, and support strategic priorities.
Program evaluation and assessment
- Develop and implement research and evaluation plans to support orientation and transition program improvement
- Oversee and develop data collection methods and analysis for all orientation and transition programs, services, and activities with the office of Okanagan Planning and Institutional Research and the Manager, Strategic Initiatives
- Provide advice and direction on program improvement from an evidence based perspective
- Develop and implement innovative solutions to meet identified needs and or challenges.
Working under the direction of the Senior Manager, Student Experience Office, this role acts independently and exercises considerable judgment and innovation in working with students, faculty, and staff
This position may manage students or staff.
Consequence of Error/Judgement
The Manager, Orientation and Transition makes independent decisions and is expected to exercise judgment, diplomacy and tact in all interactions associated with the function of this position. Errors in decision making can have serious negative effects on the department's and the University's public relation and/or the department's relations with Faculties and other departments.
Undergraduate degree in a relevant discipline. Master's Degree preferred Minimum of three to four years of related experience or the equivalent combination of education and experience. - Experience working at a post-secondary institution preferred.
- Past experience in an academic affairs/student affairs environment at a university preferred.
- Experience in higher education assessment and evaluation processes.
- Experience in strategic planning, implementation, special projects and communications or equivalent combination of education and experience from which comparable knowledge and abilities can be acquired. - The ability to deal with a diverse population in a calm, courteous, and effective manner.
- The ability to communicate effectively verbally and in writing is critical.
- Exceptional interpersonal skills.
- Excellent problem solving and critical thinking skills required.
- The ability to work well in a team environment.
- Demonstrated ability to work well independently and with initiative; to plan ahead and meet deadlines.
- Ability to handle stress within a varied work environment and manage multiple tasks, projects and demands.
- Ability to build rapport with students, staff, faculty, and community partners.
- Strong attention to detail.
- Willingness to continuously learn and upgrade skills and knowledge.
- The ability to successfully and effectively use technologies relevant to the position.
- Ease with public speaking.
- Proven leadership abilities with a unique combination of strategic thinking, planning and project management skills
- Excellent interpersonal and relationship building skills.
Equity and diversity are essential to academic excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.
All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority.