Communications Coordinator - BC Children’s Hospital Research Institute - PHSA | Vancouver, BC

Communications Coordinator

BC Children’s Hospital Research Institute

Vancouver, BC

Reporting to the Director, Communications, BCCHR, the Communications Coordinator serves as a key member of the Communications team responsible for providing communications services to BCCHR. The Communications Coordinator supports development and implementation of internal and external communications strategies for BCCHR, ensuring that communications are high quality, consistent and facilitate change while maintaining relationships among internal and external stakeholders. The Communications Coordinator provides support and/or guidance to colleagues and clients in writing, editing and producing consistent and quality communication materials and messages (including online and digital) for BCCHR.

What you’ll do

Liaise with internal stakeholders to implement communication plans and activities, and with external stakeholders to respond to requests for information, collaborate on joint initiatives and events, and to coordinate communication activities. Ensures BCCHR communications activities are carried out in compliance with PHSA and UBC policy.
Research, write, and produce diverse communications. Coordinate the development, production and distribution of internal and external communication products. Determine content in conjunction with subject matter experts under direction of the Director, Communications, BCCHR. Create action plans, detailing the necessary steps to implement changes or enhancements. Prepare required information for senior staff and leadership.
Liaise with internal and external stakeholders to develop a broad understanding of important issues, challenges and strategic direction being undertaken and to foster open dialogue between key stakeholders
Conduct interviews with internal and external audiences. Write, edit, and coordinate production of a variety of content and material for internal and external publications, digital and print communication channels.
Research, write and assist in the management of proactive media releases under the direction of the Director, Communications, BCCHR. Provides media support, including serving as a media escort and obtaining patient consent for media interviews when required. Develop and maintain relationships with media and professional bloggers. Support proactive media relations activities to highlight BCCHR achievements. Support the Director in addressing media relations including responding to requests for information and interviews.
Provide issues management support and communications advice to BCCHR and PHSA as assigned.
Provide reporting metrics and analytics to BCCHR, and prepares reports as required.
Plan, organize and delivers special events including news conferences, Town Hall meetings, specials forums/meetings, receptions and other events as required.
Review overall quality, consistency, factual accuracy, and effectiveness of complex communication materials. Edit and proofread publications for accuracy and to ensure PHSA’s policies and style standards are maintained

What you bring

Education

A level of education, training and experience equivalent to a Bachelor’s Degree in Communications, Marketing, Journalism or a related discipline and at least three (3) years of recent, related experience.

Skills and Abilities

Excellent interpersonal, verbal and written communication skills.
Solid journalistic writing and editing skills.
Knowledge of media production methods.
The ability to handle highly confidential and sensitive issues with skill, tact and diplomacy is important as is excellent decision-making skills; ability to work independently and as part of a team; flexibility to reprioritize quickly to meet changing priorities and deliver required results on deadline.
Demonstrated initiative and understanding of internal and external communication issues.
Physical ability to perform the duties of the position.
Strong working knowledge of Microsoft Office, Adobe Acrobat, dataset and web-based programs.
Understanding of SEO, website information architecture, and intranet/web analytics is advantageous, as is knowledge of Photoshop.

Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and other related reports.
Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
Annual statutory holidays (13) with generous vacation entitlement and accruement.
PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
Perks include access to fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.

Job Type: Regular, Full-Time
Salary Range: $56,606 - $81,371 /year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 4500 Oak Street, Vancouver, BC, V6H 2N9
Applications will be accepted until position is filled.

Hours of Work: Monday – Friday, 08:00-16:00/09:00-17:00
Requisition Number: # 146648E

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

What we do

BC Children’s Hospital (BCCH) provides care for the most seriously ill or injured children and youth from across British Columbia.

BCCH are part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA and BCCH are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca.

Please note the internal job posting will no longer be accessible after the expiry date of June 9, 2023. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at [email protected] and a Help Desk Representative will contact you the next business day.