Applications are now being accepted for the position above in the Markham Museum, Development Services Commission. To apply, please submit your resume and cover letter online by February 7, 2020.
Reporting to the Business Development and Events Coordinator at Markham Museum, the Communications Assistant is an exceptional team player responsible for coordinating the production, distribution and collection of information about Markham Museum to the media, members, volunteers and the general public. This is accomplished through the production of printed material, online communications, advertisements and announcements for exhibitions, public programs and events. The Communications Assistant is responsible for coordinating and maintaining media relations for Markham Museum as well as coordinating the production of printed and electronic material including website and social media. Working closely with all staff at Markham Museum, the Communications Assistant regularly collaborates with the Corporate Communications, Community Engagement and other departments.
The incumbent will be expected to work up to 24 hours per week and there may be additional times in the year which will require the incumbent to work full time hours.
Roles and Responsibilities
Coordinates the overall editorial, production and distribution of the newsletters from start to finish
Acts as liaison with the media and provides all necessary information and assistance
Prepares, designs and coordinates all publicity and promotional materials related to special events, invitations, newsletter material and signage
Maintains and administers an up to date database of media contacts and e-lists
Contributes to the design and implementation of the marketing plan
Negotiates and supervises the production of ads and flyers for programs
Maintains the currency and style of our Instagram account and contribute to the planning and direction of the Web site, ensuring consistency and currency and performing updates (ongoing)
Designs promotional material on interpretive and educational programs
Maintains and manages Markham Museum social media accounts for Facebook, Twitter and Instagram
Maintains accurate photographic records of exhibitions, events and programs
Assist with the implementation and management of online advertisement campaigns.
Collaborate with other functions to manage reputation, identify key players and coordinate actions.
Actively utilize social media listening tools to monitor online conversations, trends, levels of engagement, reach and traction for multiple clients
Ensure that brand represented authentically online.
Contributes to overall staff efforts towards the development of new audiences
Assist with coordinating event Logistics such as timing for activities during the day of the event.
Ability to multi-task, working on details for more than one event at a time.
Vendor management on the day of the event and organization of files prior to event
Support coordination of vendor requirements as per the by-law exemption with the City of Markham.
Conflict resolution and management on the day of the event
Assist with gathering sponsorship from local partners.
Create content for articles, website, online calendar posting and social media (see social media responsibilities).
Implement best practices and standards in guest services at special events.
Maintain and manage event databases, timelines and files, shipping/transport of event related supplies.
Obtain quotes and contact information for supplies that are required for the event, and place order(s) for the event
Other duties as assigned
A Post-secondary degree in Visual/Media Arts, Marketing, Recreation or Communications Studies, Journalism or related degree.
Minimum two-year previous experience in the field of communications.
Excellent oral and written communication skills; very strong knowledge of English language required; French language is an asset
Excellent computer skills; knowledge of social media and basic knowledge of Web site development required;
Familiarity with Adobe Design Suite, particularly Illustrator and In Design along with ability to execute basic graphic design
Demonstrated organizational skills and ability to multi-task; attention to detail essential
Ability to work independently as well as in a team environment
Service Excellence: Meets or exceeds service standards when interacting with customers in the community and in the organization.
Change & Innovation: Responds positively and professionally to change and helps others through change.
Teamwork & Relationship Building: Interacts with others in an inclusive, collaborative and respectful way that creates effective working relationships.
Communication: Communicates in a clear, professional and respectful way; demonstrates active listening.
Accountable & Results Oriented: Demonstrates ethical behaviour and accountability, aligns with City values, and abides by relevant policies and legislation.
Management & Leadership: Demonstrates self-management, professionalism and engagement; leads by example.
The City of Markham is committed to providing accommodations for people with disabilities. If you require an accommodation, we will work with you to meet your needs. We thank all those applicants who have applied however only those applications selected for an interview will be contacted.
Please respect our scent free area by not wearing scented products when visiting the office.