Bilingual Accounts Receivable/Collections Technician

Convergint Technologies Ltd - Laval, QC (il y a 30+ jours)

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Convergint Technologies is a global industry-leading organization that designs, installs, and services integrated building systems including electronic security, fire alarm, and life safety systems. To learn more about Convergint, visit

We are currently recruiting for an experienced Bilingual Accounts Receivable/Collections Technician in our Laval location. As the Accounts Receivable Technician, your responsibilities include making daily collection calls on all overdue accounts, communicating any issues with stakeholders and proposing actions to ensure prompt payment of invoices.

Main Job Responsibilities:
Make daily calls to all overdue accounts, keep records and communicate issues to project managers, service operations manager, etc.
Assist with accounts receivable project invoicing under direction of the project cost administrators.
Set up new customers. Reviews and monitors credit sources, credit files, customer applications and delinquent accounts. Provide monthly reporting.
Develop contacts within the accounting and contract administration departments of all our customers to gain a better understanding of how our customers work and how we can provide the highest level of customer service.
Assist project cost administrators with entry of monthly project notes.
Back up for strategic account invoicing including forwarding to appropriate location or customer.
Process credit card payments.
Back up collections specialist with daily cash receipt inquiries and requests
Assist in providing the documentation produced for project closeout including issuing of warranty letters.
Back-up accounts receivable with entry of all new projects and change orders
Back-up the booking process, this includes job entry, change orders, following up on billing.
Acts as “our customer’s best service provider” at all times thereby ensuring Convergint Technologies is the customer’s first choice for service.

Key Knowledge, Skills and Experience:
Minimum two years accounts receivable and collections or financial experience required.
Bilingual (English/French) spoken & written, is essential for this position
Certificate or Diploma in business administration or finance preferred.
Excellent interpersonal and verbal communications skills and ability to deal with a wide cross section of people both internal and external to the business.
Good Microsoft Outlook, Excel, and Word skills.
Strong customer service skills and team oriented
Exceptional attention to detail and results focused.
Flexibility to adapt to changing priorities and direction in a dynamic work environment.
Strong organizational/time management skills.
Good general accounting principles knowledge.
Good proficiency in financial software packages.

Convergint Technologies LTD is an Equal Opportunity Employer and welcomes applications from candidates, regardless of race, national or ethnic origin, colour, religion, sex, age or mental or physical disability. Accommodations are available on request for candidates taking part in all stages of the recruitment process.

We Offer:
Competitive wages; Immediate comprehensive benefit plan (medical, dental, etc.); Employer contribution to RRSP; Work environment committed to safety; Reimbursement to support continuous learning

We have a great company culture, engage in Corporate Social Responsibility, work hard, and promote fun & laughter on a daily basis.