In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority, patient safety is a priority and a responsibility shared by everyone at VIHA; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
Under the direction of the Leader, Information Access Compliance Team (IACT), the Information Access Analyst (the Analyst) is responsible for confidential processing and managing of formal access and information sharing requests for Corporate and health records, including reviews or inquiries of the Office of the Information and Privacy Commissioner, in compliance with the Freedom of Information and Protection of Privacy Act (the Act) and VIHA policies.
The Analyst liaises with the public and other third parties in support of preparing and processing records subject to a request. The Analyst administers the request management process that includes reviews of relevant records, interprets and applies applicable sections of the Act through the process of redaction and prepares the final response for review by the Leader. Working as part of the ISAP team, the Analyst participates in day-to-day information access and privacy analysis and trending, compliance/risk monitoring and education operations of the department.
Education, Training And Experience
A level of education, training and experience equivalent to a Diploma or Certification in Access and Privacy such as CAPAPA http://www.capapa.org/certification.html, Health Information Management or related field with evidence of continuing professional development in the area of information access and management and three (3) to five (5) years' recent progressive experience in health care with a minimum of one (1) year recent direct experience in severing health and corporate records in compliance with the Act.
Skills And Abilities
Comprehensive knowledge of applicable access and privacy regulations and legislation and their application to records in paper and electronic mediums.
Demonstrated skills and abilities in researching, interpreting and applying the Act to health and corporate records.
Strong assessment and problem solving skills, including ability to research, analyze, interpret and summarize issues.
Strong customer service skills and experience in preventing and defusing aggressive situations and using initiative and judgment in directing and resolving issues with customers.
Demonstrated ability to manage a caseload, plan, implement, organize and problem solve in a constantly changing health care environment; to work under pressure and adapt and respond to changing priorities and deadlines.
Proficient computer skills to perform word processing, spreadsheet and database functions. Ability to operate related equipment and software applications such as Access and SQL databases, and SharePoint, Microsoft Word, Excel, Outlook and Explorer, and other related applications.
Demonstrated organization skills and the ability to prioritize tasks and meet stringent legislated timelines.
Demonstrated excellent interpersonal and oral and written communication skills, including ability to foster and maintain good working relationships with maturity, tact, confidentiality and discretion;
Ability to function independently with minimal direction and as part of a team.
Physical ability to carry out the duties of the position.