Within the context of a patient, client and family centred model of care and, in accordance with the Mission, Vision and Values, and strategic directions of Providence Health Care, promotes a safe, respectful, and civil working environment for patients, residents, families, visitors and staff.
Reporting to the Project Manager, the Vocational Rehabilitation Counsellor provides individual placement support services through assessing and evaluating clients’ vocational rehabilitation needs and working with the interdisciplinary care team to determine appropriate vocational rehabilitation goals. The Vocational Rehabilitation Counsellor builds relationships with clients by providing either one-to-one or group secession counselling and supports the development of vocational rehabilitation plans. The Counsellor advocates, arranges testing, course registration and education, job accommodation and workplace appointments for clients. Monitors clients’ employment placement, tracks process and evaluates program. Assesses clients’ progress through onsite job visits, re-evaluates clients’ goals and documents progress ensuring the interdisciplinary team is kept up to date on progress. The Counsellor supports job development, marketing and job search activities including on-site job coaching and training. Liaises with Community Employers to create employment opportunities building and sustaining networks and relationships. Maintains records, analyses data trends and prepares reports as needed. Attends meetings and provides education to the interdisciplinary care team ensuring ongoing communication and support.
Knowledge of psychosocial rehabilitation principles.
Knowledge of relevant legislation such as the Mental Health Act, Criminal Code of Canada, Freedom of Information Act, pertinent regulations, policies and procedures, and other statutory requirements.
Basic counselling skills in working with clients with mental illness.
Demonstrated knowledge of psychosocial rehabilitation principles.
Demonstrated knowledge of mental illnesses.
Demonstrated ability to communicate effectively both verbally and in writing.
Demonstrated ability to deal effectively with and resolve conflicts.
Demonstrated ability to design, implement, revise, and participate in the evaluation of clinical/ vocational rehabilitation programs.
Demonstrated ability to organize and prioritize workload in a complex and changing environment.
Demonstrated skill in word processing computer applications.
Ability to work effectively with others, including working effectively in a multicultural environment, independently, as part of an interdisciplinary care team and understanding the frameworks of other disciplines.
Ability to assess, plan, organize, implement, evaluate and problem-solve.
Bachelor’s degree in Vocational Rehabilitation Counselling, plus one (1) year recent, related experience providing vocational counselling or job marketing/ development and one (1) year working with individuals with a severe and persistent mental illness or an equivalent combination of education, training and experience.
Valid BC driver’s license and use of a personal vehicle during working hours required.
Eligibility for Certification with the College of Vocational Rehabilitation Professionals as a CVRP or CCVE.
Assesses and evaluates clients’ vocational rehabilitation needs on an ongoing basis through methods such as collaborating with the interdisciplinary care team and the client to determine interests, skills and abilities, encouraging clients’ involvement in plan development and setting of appropriate vocational rehabilitation goals in accordance with clients’ preferences, needs and abilities.
Receives referrals and coordinates individual client intake into the program ensuring the timely assessment, entrance and orientation of clients. Responsible for an assigned caseload of clients.
Develops individual vocational rehabilitation plans to integrate vocational goals into the mental health treatment plan through methods such as engaging clients’ in discussion to determine individual needs, potential career paths and building a trusting and respectful relationship; making recommendations for placement considering clients’ expressed preferences/interests and suitability. Coordinates pre-vocational training for clients’ so that they are able to take full advantage of programs available.
Collaborates with the interdisciplinary care team and community professionals and advocates on behalf of the client to assist them in accomplishing a goal of competitive employment or other viable vocational pursuits in an integrated community setting.
Promotes and develops training and employment opportunities in the community for clients through methods such as arranging testing, course registration and payment, and facilitating transportation for clients.
Provides education and support to employers as agreed upon by the client such as negotiating job accommodations, workplace agreements and ongoing contact with the employer.
Monitors vocational training placements, tracks progress, evaluates programs, and participates in over-all case planning for clients’ by methods such as visiting work/program areas on a regular basis and, assessing client progress, revisiting goals, highlighting accomplishments, writing progress notes and reports; informing the interdisciplinary care team of progress, any concerns, changes recommended regarding the clients’ development in the program.
Provides ongoing support services to clients’ related to employment through methods such as providing vocational rehabilitation counselling to clients’ on an individual basis by telephone or at the job site, facilitating group meetings and liaising with the interdisciplinary care team.
Conducts job development, marketing and job search activities directed towards positions that are consistent with the needs and interests of the client. Provides on-site job coaching to ensure orientation and on-going training for clients’ as required.
Liaises with community employment offices concerning work opportunities/client referrals and with community agencies that provide work opportunities.
Builds relationships, networks and links with Community Employers. Coordinates clients’ departure from the program, including file closures and referrals to further community, educational and training resources as needed.
Maintains a variety of records including clinical and evaluation records through methods such as recording information into approved formats, collating data, analyzing trends and preparing reports in accordance with established standards, policies and procedures to meet regulatory and organizational requirements.
Ensures ongoing communication with the interdisciplinary care team by attending case and team meetings in order to integrate vocational goals into mental health treatment. Participates in activities such as goal setting and planning, and new initiatives as they relate to vocational rehabilitation to ensure an efficient and effective delivery of service.
Provides education to the interdisciplinary care team and other mental health service providers regarding the Individual Placement and Support (IPS) model and employment in general.
Recommends and documents program operating procedures, policies and curriculum. Reviews and evaluates program on an ongoing basis.
Performs other related duties as required.