Automation Monitoring and Support Analyst, Innovative Automation Co-op

TD Bank - West, ON (il y a 30+ jours)

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TD Description

Tell us your story. Don't go unnoticed. Explain why you're a winning candidate. Think "TD" if you crave meaningful work and embrace change like we do. We are a trusted North American leader that cares about people and inspires them to grow and move forward.

Stay current and competitive. Carve out a career for yourself. Grow with us. Here's our story:

Department Overview

We can’t afford to be boring. Neither can you. The scale and scope of what TD does may surprise you. The rapid pace of change makes it a business imperative for us to be smart and open-minded in the way we think about technology. TD’s technology and business teams become more intertwined as new opportunities present themselves. This new era in banking does not equal boring. Not at TD, anyway.

Innovative Automation Canadian Banking Hub is a diverse team focused on delivering automated processing services to our partners and customers. Innovative Automation provides support to all businesses within PBO, Business Banking, Wealth, Branch Banking, Product Groups and TD Insurance delivering effective and efficient services that are legendary for customers and partners while operating within TD's risk appetite and regulatory expectations. Our vision is to innovate and invest to deliver legendary value with speed. How we execute against that vision is to leverage our enterprise scale, process expertise, and lean disciplines to efficiently deliver capabilities while supporting our partners to effectively compete in the ever changing markets

Job Description

We are looking for someone who will be an ambitious and dedicated contributor to our team. Not only is this an opportunity for promising career growth, but meaningful work awaits both on business and technology fronts. Curious yet? Read on.

The successful candidate will be responsible for:
Maintain automated processes and Digital Workers in production; prepare schedules, allocate and oversee the efficient running of Digital Workers and monitor queues of incoming work
Problem solve issues that arise in day to day running of automated processes
Support timely management of IA process, system and infrastructure issues
Communicate to partners during BCM situations and escalate to appropriate teams
Support project benefit realization by identifying opportunities to improve Digital Worker utilization
Minimize risk in processes by effectively supporting deployments, software upgrades, and Digital Worker configuration
Complete required Automation Lifecycle artifacts
Support knowledge transfer within the team

Job Requirements

Currently enrolled in an undergraduate technology-related degree, such as Computer Science, Math, Business Technology Management, Information Technology Management, Financial Analysis and Risk Management, or Technology Sciences
Background in software delivery and experience with automation software (e.g., Blue Prism, RPA software) is an asset
Programming languages C, C++, VB, .NET, Python is an asset
Strong critical thinking and ability to decompose complex concepts into simple and compelling messages
Strong sense of urgency, ownership and demonstrated ability to manage competing priorities
Strong communication and relationship management skills
Demonstrated ability to present technical details to a non-technical audience
Organizational awareness & the ability to balance the viewpoints of various business and technology teams
Strong business aptitude with ability to understand business processes

Additional Information

Please ensure your application includes:
Unofficial university transcript
Cover letter (maximum 1 page)
Resume (maximum 2 pages)

This position is a 4-month work term and will commence September 8, 2020.

TD is committed to providing you with the best candidate experience and internship in these unique circumstances. As such, work location and start dates are subject to change.

To meet our Recruiters & Technology Solutions staff on campus, visit our Campus Events page. Learn more about Kick-Starting Your Career in Technology at TD on YouTube.


At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Type of Role

Internship/Co-Op and Summer Opportunities

Start Date

  • Fall
Job Family


Job Category - Primary

Campus Program

Job Category(s)

Campus Program



Hours/Availability Detail

Monday-Friday, Evening and Weekend availability required to help validate during change deployment

Business Line


Time Type

Full Time

Employment Type

Intern / Student



**Province/State (Primary)


City (Primary)


Work Location

TD Centre - TD Tower - 66 Wellington Street West