Bilingual Collections Agent

SinglePoint Group International Inc - Mississauga, ON (il y a 30+ jours)

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Location: Mississauga, ON

Employment Status: Full-Time

Shift Hours: Monday to Friday 9AM-5PM

Benefits: Yes

Bilingual Collections Agent

SinglePoint has been providing specialized call center services to North American businesses since 1947. We are launching an exciting new project in support of a financial services client in Montreal.

Are you entrepreneurial, energetic, and competitive? Do you like sales within a fast-paced team environment? If you want to roll up your sleeves and take ownership of this opportunity apply today! We are searching for a highly motivated, enthusiastic, and committed Financial Sales Representatives for this new initiative.

Responsibilities:

· Manage outbound follow-up to new and existing applicants via telephone and email

· Accurately submit & process loan applications into underwriting system

· Capitalize on phone-based revenue generation opportunities cross-selling opportunities with attention on business retention and revenue generation

· Ensure optimum servicing to our existing applicant base by promptly and accurately responding to customer inquiries on complex multiple inquiries

· Comply with outlined policies and procedures (i.e., privacy protection, AML) when servicing clients and performing account maintenance;

· Collaborate with Sales leadership to develop and continuously improve the business unit

· Responsible for achieving and maintaining sales targets

Experience/Qualifications:

· A minimum of 1-2 years of sales experience is required with tele sales experience preferred

· Working knowledge of Loans and Financial Service Products is desirable

· Exceptional communication and interpersonal skills

· Excellent active listening skills

· Self-motivated with high energy and an achievement orientation

· Ability to work well in a fast paced, performance driven environment

· Ability to work independently

· Excellent grasp of technology (MS office)

Required: Fluent in French and proficient in English (reading, writing, and verbal)

Job Type: Full-time

Experience:

  • Accounts Receivable: 1 year (Preferred)