Assistant Executive Housekeeper

Executive Hotel Vancouver Airport - Richmond, BC (il y a 30+ jours)

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Executive Hotel Vancouver Airport is looking for a service-oriented candidate for the role of Assistant Executive Housekeeper.

The Assistant Executive Housekeeper is responsible for assisting in the managing and directing of the day-to-day operations of all Housekeeping and laundry functions and to ensure the highest levels of cleanliness and guest satisfaction are maintained. The Assistant Executive Housekeeper contributes to the success of the Hotel by performing the following duties:

  • Possess an eye for detail and the ability to effectively deal with guests, other departments and housekeeping staff
  • Provide support to the Executive Housekeeper in all areas of Housekeeping operation, such as staff training, coaching, counselling and also enforce to the hotels standard operating procedures
  • Obtain list of vacant rooms to be cleaned immediately and list of prospective checkouts or discharges in order to prepare work assignments
  • Prepare and distribute the Room Assignment Sheet and floor keys to Room Attendants
  • Maintain clear and efficient communication and coordination with the Front Office and other departments of the hotel
  • Conduct daily inspections in guest rooms, public spaces, laundry facility, and the offices
  • Plan and oversee completion of annual deep cleaning of rooms and public areas
  • Hire, train and conduct performance reviews for the housekeeping department
  • Create weekly work schedules and monitor house count and make staffing adjustments accordingly
  • Process required paperwork to ensure timeliness and accuracy of the payroll for the department
  • Ensure all regulations regarding safety, chemicals, and cleaning supplies are being enforced by monitoring usage, providing complete training for employees and ensuring proper labelling of hazardous supplies in accordance to the hotel’s safety program
  • Other duties as assigned.

Qualification:

  • Must have a passion for delivering outstanding service
  • Minimum 2-year experience in a similar role and advanced knowledge of housekeeping operations, budget forecasting and management
  • Experience in personnel and labour relations
  • Knowledge in regulations associated with chemical usage and bio-hazards
  • Strong interpersonal skills, exceptional oral and written communication skills
  • Able to remain calm under pressure and emergency situations
  • Must be organized and detail oriented
  • Strong multi-tasking skills
  • Proficient in Word, Excel and Outlook and experience with property management systems
  • Proven leadership skills to motivate and develop staff and to ensure accomplishment
  • Ability to set priority, plan, organize, and to delegate assignments to accomplish tasks within strict time limitations

Company Profile

Executive Hotel Vancouver Airport, located only 5 minutes from the Vancouver International Airport, is conveniently located in close proximity to Richmond's business district, shopping malls, transportation, and downtown Vancouver. The hotel offers 290 rooms, suites and apartments to meet any guest's needs.

Job Types: Full-time, Permanent

Salary: $47,500.00 /year

Experience:

  • Housekeeping Supervisor: 2 years (Preferred)