Senior Analyst, Risk

Peoples Payment Solutions - Vancouver, BC (il y a 30+ jours)

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Peoples Group is a boutique Financial Institution with offices located in Vancouver, Calgary, Toronto and Montreal that has been in the Canadian marketplace for over 30 years. Our focus is on exceeding our customer’s expectations by providing exceptional customer service backed by extensive product knowledge and experience. We believe that people come first, everyone has strengths, and work should be inspiring, challenging, and fun.

When we opened our doors in 1985, we specialized in residential and multi-family mortgage products and providing short and long term guaranteed investment products. Since then, we have significantly grown our team and product lines to provide innovative solutions for our customers, backed by years of industry expertise and rates, which are among the best in Canada.

Job Specific Skills

Card Programs Portfolio risk management

Monitor, analyze and report daily negative balances
Monitor and provide risk analysis of card programs and Program Managers to ensure risk is maintained within tolerance thresholds.
Monitor program activity, prefunding and security levels on a regular basis and provide risk analysis and recommendations.
Manage government requests, overseeing searches and performing tasks as required
Monitor daily funding exposure on delayed load and settlement funding products, ensure exposure is within tolerance levels
Review or create risk policies and make recommendations for changes

Card Programs Fraud risk management

Monitor and report on monthly fraud loss rates by product and program manager
Manage fraud investigations and responses to partners and law enforcement agencies
Review cardholder disputes and make approvals within limits
Review cardholder requests for early authorization releases and make recommendations
Monitor card portfolio chargeback volumes and velocities
Represent PCS on various fraud and risk related conference calls
Oversee the “de-marketing” of accounts as required

Card Programs compliance oversight

Monitor and review new and existing card programs per Peoples risk guidelines and network requirements
Oversee the monitoring and distribute network card alert notifications and impacted cards to partners
Establish and maintain relationships with the appropriate counterpart of Network, Program Manager and service providers to facilitate the requirements of position
Monitor and perform tasks to comply with network fraud and risk guidelines such as, Visa PIRP, MC Global Risk Management Program, MC Fraud Monitoring Program, and MC Fraud Loss Control Standards
Review card program KYC/AML processes for new clients and make recommendations to ensure compliance and risk control
Manage KYC/AML processes for in-house programs and make recommendations for improvement where necessary

Team Management and process improvement

Supervise and mentor direct reports
Take an active role with process development and improvement within the functional area of Risk Management
Provide backup coverage for other PCS team members as required

Technical and other experience or skills desired

Data mindset and data analysis skills would be an asset
Experience conducting business risk reviews would be an asset
Experience designing and implementing process improvements or change management an asset
Payments, Fintech or Paytech experience an asset
Crypto currency experience an asset
Previous experience leading or managing a team

Software experience or knowledge

Advanced Excel
SQL or similar scripting language an asset
Jira an asset
Kount and asset
Experience with other fraud management tools would be an asset

If you are interested in joining our dynamic team, please submit your resume today.