Reporting to the Manager of the Emergency Department, the Administrative Support IV - Staffing Clerk provides staff scheduling support to Emergency Department. The Staffing Clerk uses Environment for Scheduling Personnel (ESP) staff scheduling application, and works within pre-determined staff scheduling processes to complete complex and often urgent staff scheduling tasks within short timelines in a busy, high pressure environment. Key responsibilities include: filling pre-booked and immediate shifts that result from staff vacation, leave of absence, illness and education leave; anticipating staffing needs and informing managers of shifts that require further attention; entering data for payroll; and providing scheduling reports, records and statistical information as needed.
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
Classification: Administrative Support IV
Union: AUPE GSS
Department: CH-NECHC Emergency-EDM
Primary Location: Northeast Community Health Ctr
Multi-Site: Not Applicable
Posting End Date: 09-APR-2020
Employee Class: Casual/Relief
Date Available: 27-APR-2020
Hours per Shift: Varies
Length of Shift in weeks: Varies
Shifts per cycle: Varies
Shift Pattern: Days, Weekends
Days Off: Other
Minimum Salary: $25.24
Maximum Salary: $30.68
Vehicle Requirement: N/A
Completion of post-secondary education (e.g. course(s) in office of business administration, medical office assistant).
Additional Required Qualifications:
1 to 3 years’ staff scheduling experience in health care required. Strong working knowledge of Microsoft Office required. Customer service orientation on the telephone with strong verbal and written communication skills, and a willingness to collaborate required. Strong analytical, critical thinking and problem solving skills required. Ability to work independently with minimal direction and within a team environment required. Attention to detail and a typing speed of 40 wpm required, which will be demonstrated through skills testing.
Proficiency in ESP preferred. Working knowledge of the various applicable collective agreements and pay codes preferred.