Job Title: Administrative Assistant 4
Work Site: North Shore Adult Mental Health Administration, HOpe Center - North Vancouver, BC
Status: Regular Full Time
Start Date: As soon as possible
Salary: $22.15 - $24.23 per hour
Hours: 0830-1630, with Saturday, Sunday, and statutory holidays off
Come work as an Administrative Assistant with Vancouver Coastal Health (VCH) in North Vancouver, BC!
Vancouver Coastal Health is looking for an Administrative Assistant to join its team at the HOpe Center in North Vancouver. As an Administrative Assistant with the North Shore Adult Mental Health team you will:
Perform administrative/clerical support functions.
Screen and prioritize incoming materials.
Supervise clerical staff as required.
Act as a receptionist by answering telephone and greeting visitors and determing the nature of their call/visit; take or relay messages or provide general information about program, services and/or other community resources.
Provide assistance with recruitment requests; complete information for posting purposes according to procedure when directed to fill vacancies.
Provide assistance with monitoring and analyzing program budget.
Process and/or monitor expenses.
Perform word processing duties: draft forms, prepare/type letters, memos, and reports.
Transcribes assessments, case reviews, progress notes and summaries.
Assist with web-site maintenance and other communication strategies including resources and communication bulletin boards.
Compile statistics, maintain timekeeping records, maintain departmental levels of stationery and makes arrangement for building and/or office equipment maintenance and repairs.
Maintains client charts.
Schedule/arrange appointments/bookings for clients.
WHO WE ARE:
Vancouver Coastal Health (VCH) is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents living in Vancouver, Vancouver's North Shore, Richmond, the Sea-to-Sky Highway, Sunshine Coast, Bella Bella, Bella Coola, and the Central Coast. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. At our core, we are a people-focused organization where entrepreneurial spirit runs deep, and opportunity exists for all those who see themselves in the transformation of health care as we know it.
Education & Experience
Office Administration Certificate plus three (3) years recent related experience or an equivalent combination of education, training, and experience.
Knowledge & Abilities
Knowledge of general office procedures.
Knowledge of medical terminology.
Ability to type at 50 w.p.m.
Ability to keyboard 6,000 keystrokes per hour.
Ability to establish and maintain rapport with clients.
Ability to communicate effectively/tactfully both verbally and in writing.
Ability to compose business correspondence.
Ability to plan, organize and prioritize.
Ability to work under the pressure of interruptions and adapt to changes.
Ability to problem solve and take initiative.
Ability to work both independently and as a member of a multidisciplinary team.
Ability to do basic mathematical calculations.
Ability to operate related equipment.
Basic computer literacy to operate a computerized client care information system and word processing, spreadsheet, Internet and e-mail software.
Physical ability to perform the duties of the job.
This posting has been posted internally and externally concurrently. External applicants will be considered after internals.
The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.
Only short-listed applicants will be contacted for this posting.
***Employees of VCH must apply via the Internal Application Process. Refer to the https://my.vch.ca/working-here/job-postings site for How to Apply instructions. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***
Thank you for your interest in Vancouver Coastal Health.