customer service agent

TALESMA INC - Woodbridge, ON (il y a 30+ jours)

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College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience

2 years to less than 3 years

Work Setting
Private sector
Retail/wholesale establishment/distribution centre
Specific Skills
Address customers' complaints or concerns
Access and process information
Receive credit and employment applications
Maintain records and statistics
Arrange for billing for services
Arrange for refunds and credits
Answer inquiries and provide information to customers
Perform general office duties
Order office supplies and maintain inventory
Transportation/Travel Information
Own transportation
Own vehicle
Valid driver's licence
Work Conditions and Physical Capabilities
Fast-paced environment
Work under pressure
Repetitive tasks
Attention to detail
Tight deadlines
Personal Suitability
Effective interpersonal skills
Flexibility
Team player
Excellent oral communication
Excellent written communication
Client focus
Reliability
Organized
Punctuality